You will receive your rental car at the Sixt branch, which is located in the arrival hall. Once out of the arrival area, go left and proceed the hallway, you can find us on the left hand side.
Our parking is located on the upper level of the ""Rent a Car Parking"" building. It's reachable from outside the arrival hall by foot through a walkway.
The airport is situated about 45 km from Milan and can be reached easily by car or public transport.
If you are coming from the SS671 take the Exit Serate and follow directins to the airport.
If you are following the SS671 from the northwest just exit at Bergamo and follow the A4 until you reach the airport.
Our branch is located at Bergamo Airport "Il Caravaggio" in via Airport 13, 24050, Orio al Serio (BG). Once you reach the roundabout in front of the terminal, you must follow the signs indicating "RENT A CAR" and go up to the first floor of the parking lot. There you will find Sixt Car Return.
The closest petrol station is IPERSTATION. Address: Via Portico 71, Orio Al Serio.
Via Aeroporto 13
Orio al Serio
45.665126800537, 9.700177192688
Pick-up out of opening hours is possible for an additional charge. This service is bookable on request. Please provide your flight number, e-mail address and mobile number.
Please park your Sixt vehicle in one of the designated parking spaces and return the vehicle keys to the key box at the Sixt branch.
Sala arrivi, 24050 Bergamo
GDS-Code: BGY
09:00 - 17:00
09:00 - 17:00
Sixt makes it easy to rent a car at Bergamo Airport. A car rental is a convenient way to move about as you please and see the sights at your own pace. Choose from our compact cars and sedans from top brand manufacturers. We recommend to book ahead online or over the phone with our helpful and friendly team.
Bergamo Airport is also known as Caravaggio Airport Bergamo Orio al Serio and is located in the southeastern part of the city. This airport is preferred by low cost airlines and this means that flying into this airport can be extremely affordable, especially if you intend coming during winter for a ski weekend. The Bergamo Airport offers easy access to Milan as well, which is about 45 kilometres away. You can find our Sixt rent a car counter in the arrival hall of the airport where our team is ready to hand over the keys and get you on the road hassle free.
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*Additional fees may apply. Please select the options you want to integrate in your booking throughout the next steps of your reservation. You can find a detailed explanation of our service in our Rental Information section.
(Translated by Google) They saved our trip. We wrongly took the debit card and not the credit card. The company we had rented the car with was inflexible and we couldn't get the car. In Sixt we were able to rent with the debit card, without reservation and all in five minutes.
(Original)
Nos salvaron el viaje. Cogimos erróneamente la tarjeta de débito y no la de crédito. La compañía con la que habíamos alquilado el coche fue inflexible y no pudimos obtener el coche. En Sixt sí pudimos alquilar con la tarjeta de débito, sin reserva y todo en cinco minutos.
sehr freundliche Mitarbeiter! Reibungslose Abwicklung
(Translated by Google)
very friendly staff! Smoothly process
(Translated by Google) 1.- There should be a Quick Vehicle Guide (adapted to each model) inside each vehicle, including the basic concepts that are considered the most used, and that, more and more, are usually not the same in all vehicles:
• Process of starting the vehicle. Not all vehicles with Start / Stop (unlocked) work the same and not all users know them.
• Way to change the language of the vehicle's internal system
• Details to replace fuel: how to open the tank (key, interior control, etc)
• Wheel replacement process. Location of spare wheel and tools, or anti-puncture system
2.- The User Manual should be left in the vehicle (Owners Manual) since the user may have doubts about the operation of the vehicle, which could be clarified or solved if the manual was in the glove compartment of the vehicle.
3.- Improve the hours of the Hot-line customer service / Technical support by extending its coverage to 24 hours. It does not make sense that the customer service is only until 18 hours, when the use of the service (the vehicle) can be done during all hours.
4.- The technical service should have knowledge to offer technical help and could immediately solve typical problems that the client has with the vehicle. It can not be that the incident telephone is limited to sending a crane saying that it has no knowledge. This is even worse when the information indicated in points 1 and 2 is not available
(Original)
1.- Debería haber en el interior de cada vehículo una Guía rápida del vehículo (adaptada a cada modelo) incluyendo los conceptos básicos que se consideren más utilizados, y que, cada día más, suelen no ser iguales en todos los vehículos:
• Proceso de arranque del vehículo. No todos los vehículos con Start/Stop (sin llave) funcionan igual y no todos los usuarios los conocen.
• Manera de hacer el cambio de idioma del sistema interno del vehículo
• Detalles para reponer carburante: como abrir el depósito (llave, mando interior, etc)
• Proceso de sustitución de rueda. Localización de la rueda de repuesto y herramientas, o del sistema anti-pinchazos
2.- Debería dejarse el Manual de usuario en el vehículo (Owners Manual) ya que el usuario puede tener dudas de funcionamiento del vehículo, que se podrían aclarar o solucionar si el manual estuviera en la guantera del vehículo.
3.- Mejorar el horario de la Hot-line de atención al cliente / Soporte técnico ampliando su cobertura a 24 horas. No tiene sentido que el servicio de atención al cliente sea solo hasta las 18 horas, cuando el uso del servicio (el vehículo) se puede hacer durante todo el horario.
4.- El servicio técnico debería tener conocimientos para ofrecer ayuda técnica y podría resolver de inmediato problemas típicos que tenga el cliente con el vehículo. No puede ser que el teléfono de incidencias se limite a mandar una grúa diciendo que no tiene conocimientos. Esto es peor aún cuando no se dispone de la información indicada en los puntos 1 y 2
