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information?","content":"

You can manage most account settings — personal info, PIN, password, and payment — directly in the SIXT app by tapping the person icon in the upper right corner.

\n\n

How do I change my personal information?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data\" or \"Profile.\"
    3. \n
  3. Edit your details and save.
    4. \n
\n\n

How do I change my SIXT share PIN code?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data,\" then \"Change PIN code.\"
    3. \n
  3. Have your driver's license number ready — you'll need it to complete the change.
    4. \n
\n

If \"Change PIN code\" doesn't appear, your customer account may be inactive. Contact our customer service team to reactivate it.

\n\n

How do I change my payment information?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Payment Method.\"
    3. \n
  3. Add a new payment method or remove an existing one.
    4. \n
\n\n

How do I change my name in the app?

\n

Name changes require identity verification by our team. Contact customer service and you'll be asked to re-upload your driver's license, ID card, and a selfie through the app.

\n\n

How do I reset my password?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data.\"
    3. \n
  3. Tap the pen symbol next to \"Password.\"
    4. \n
  4. Enter your current password, then your new password.
    5. \n
\n\n

How do I unsubscribe from the newsletter?

\n

Open any SIXT newsletter email and tap the \"Unsubscribe\" button at the bottom.

\n\n

I lost my driver's license — what should I do?

\n

Let our customer service team know right away. Once you have a replacement license, you can upload it directly in the SIXT app.

\n\n

How do I cancel SIXT share?

\n

There's no need to cancel — SIXT share has no standing fees, so you won't be charged if you don't use it. Keeping your account active means you can use car rental, car sharing, ride hailing, or micro-mobility whenever you need them.

\n\n

Still need help? Find our contact options below.

","articleSection":{"heading":"Account","subheading":" all information about Account","articles":[{"text":"How do I manage my SIXT account, PIN, password, and personal information?","href":"/share/help-center/articles/account/","articleId":"738","content":"

You can manage most account settings — personal info, PIN, password, and payment — directly in the SIXT app by tapping the person icon in the upper right corner.

\n\n

How do I change my personal information?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data\" or \"Profile.\"
    3. \n
  3. Edit your details and save.
    4. \n
\n\n

How do I change my SIXT share PIN code?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data,\" then \"Change PIN code.\"
    3. \n
  3. Have your driver's license number ready — you'll need it to complete the change.
    4. \n
\n

If \"Change PIN code\" doesn't appear, your customer account may be inactive. Contact our customer service team to reactivate it.

\n\n

How do I change my payment information?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Payment Method.\"
    3. \n
  3. Add a new payment method or remove an existing one.
    4. \n
\n\n

How do I change my name in the app?

\n

Name changes require identity verification by our team. Contact customer service and you'll be asked to re-upload your driver's license, ID card, and a selfie through the app.

\n\n

How do I reset my password?

\n
    \n
  1. Tap the person icon in the upper right corner of the app.
    2. \n
  2. Select \"Personal Data.\"
    3. \n
  3. Tap the pen symbol next to \"Password.\"
    4. \n
  4. Enter your current password, then your new password.
    5. \n
\n\n

How do I unsubscribe from the newsletter?

\n

Open any SIXT newsletter email and tap the \"Unsubscribe\" button at the bottom.

\n\n

I lost my driver's license — what should I do?

\n

Let our customer service team know right away. Once you have a replacement license, you can upload it directly in the SIXT app.

\n\n

How do I cancel SIXT share?

\n

There's no need to cancel — SIXT share has no standing fees, so you won't be charged if you don't use it. Keeping your account active means you can use car rental, car sharing, ride hailing, or micro-mobility whenever you need them.

\n\n

Still need help? Find our contact options below.

"}]},"currentArticleIndex":0,"categoryName":"My customer account","sectionName":"Account"}}