{"url":"ride/help-center/sections/ride-categories","pageId":"ride_helpcenter_section_511","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/v2/HelpCenterSectionTemplate/HelpCenterSectionTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["en-US","en"],"countryAlpha2":"US","countryAlpha3":"USA","defaultCurrency":"USD","domainCurrency":"USD","langAlpha2":"en","langAlpha3":"eng","formats":{"time":"hh:mm","decimalSeperator":".","date":"MM/DD/YYYY","nameDate":"MMM DD","measureOfLength":"mi","hour12Format":true,"isFirstDaySunday":true},"homePageUrl":"/ride/","pageHyphenLocale":"en-US","pageLocale":"en_US","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"ride_helpcenter_section_511","hydraTranslations":{"Back":"Back","CarouselControls":"Slide controls","CarouselNextSlide":"Next slide","CarouselPause":"Pause carousel","CarouselPlay":"Play carousel","CarouselPrevSlide":"Previous slide","Close":"Close","getCarouselIndicatorButton":"Go to slide {{_1_}} of {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"prod":"https://endpoint-sixt.cognigy.cloud/3761c008fd9cdc76560eac946fd6e42927a0dc1c5996ca516c0340df1fd68548","stage":"https://endpoint-sixt.cognigy.cloud/8e5428025b606e69e9f4168e86b88a257c21b6f487c4e5aecd7ea3e0016ae168"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/","corporateSignUpLink":"/business/","privacyLink":"/privacy/","tcLink":"/terms-conditions/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/booking-access","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"isManageBookingsHidden":true,"isManageSubscriptionsHidden":true,"rideHistoryLink":"/ride/app/us/rides","enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/ride/help-center","registrationSource":"ride","fir":88,"servicesBasePath":"/services"},"helpcenter":{"helpCenterSearchPageLink":"/ride/help-center/search/","helpCenterChatPageLink":"/ride/help-center/chat/","helpCenterHomeLink":"/ride/help-center/","rentalInformationLink":"/rental-information/","tcLink":"/terms-conditions/","loyaltyLink":"/sixt-cards/","partnersLink":"/sixt-partners/","bookingType":"ride","useHelpCenterRedesign":true,"useHelpCenterCmsApi":false,"customerSupportPhone":"+18887498227","plusSupportPhone":"+18887498227","plusSupportEmail":"plus-usa@sixt.com","sectionName":"Ride Categories","categoryName":"Making a booking"}},"enableStatsigSdk":true,"meta":{"title":"SIXT ride Help Center FAQs","description":"We’re here to help at every step of your SIXT ride—from booking to pickup with your driver—so you can enjoy a smooth experience.","entityIdRefs":[{"name":"locale","id":"en_US"}],"pageId":"ride_helpcenter_section_511","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.com/ride/help-center/sections/ride-categories/","splitTestVariation":"default","alternates":[{"url":"https://www.sixt.com/ride/help-center/sections/ride-categories/","locale":"en_US"}],"abVariation":"","hasCanonicalUrl":false,"locale":"en_US","pageBuildId":"2026-06-07T00:35:27","pageVersion":"0153159ab5625be821fe2d1140673227fa2d68a1","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"ride","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Help","href":"https://www.sixt.com/ride/help-center/","shouldOpenInNewTab":false},{"text":"Terms & Conditions","href":"https://www.sixt.com/ride/legal/terms/","shouldOpenInNewTab":false},{"text":"Booking Conditions","href":"https://www.sixt.com/ride/legal/booking-conditions/","shouldOpenInNewTab":false},{"text":"Privacy Policy","href":"https://www.sixt.com/ride/legal/data-privacy-policy/","shouldOpenInNewTab":false},{"text":"Cookie Policy","href":"https://www.sixt.com/ride/legal/cookie-policy/","shouldOpenInNewTab":false},{"text":"Imprint","href":"https://www.sixt.com/ride/legal/imprint/","shouldOpenInNewTab":false},{"text":"SIXT Group","href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","shouldOpenInNewTab":false},{"text":"Careers","href":"https://www.sixt.jobs/us?utm_source=sixt&utm_campaign=internal&utm_medium=sixt","shouldOpenInNewTab":false},{"text":"Do not share or sell my personal information","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"Accessibility","href":"/pages/accessibility-improvements/","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open global navigation menu","ariaLabelClose":"Close global navigation menu","links":[{"text":"Car rental","subtext":"","href":"/","isCurrent":false,"productLine":"rent-car"},{"text":"Truck rental","subtext":"","href":"/truck-rental/","isCurrent":false,"productLine":"rent-truck"},{"text":"Share","subtext":"","href":"https://www.sixt.com/share/?promo_name=ride_hp_referral_share&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"","href":"https://www.sixt.com/ride/","isCurrent":true,"productLine":"ride"},{"text":"SIXT+","subtext":"","href":"https://www.sixt.com/plus/?promo_name=ride_hp_referral_plus&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://www.sixt.com/business/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_RIDE-BURGER-LP_ALL_GT_ENG&utm_content=Textlink-Menue&utm_term=b2b_ref","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"Become our partner","links":[{"href":"https://corporate.sixt.com/en-gb/sixt-ride/","text":"SIXT ride for business"},{"href":"https://www.sixt.com/ride/event-service/","text":"SIXT ride for events"},{"href":"https://www.sixt.com/ride/tsp/become-a-partner/","text":"Drive for us"}]},{"heading":"About us","links":[{"href":"https://about.sixt.com/","text":"SIXT group"},{"href":"https://www.sixt.jobs/us","text":"Careers"},{"href":"https://drying-little-tears.org/en/","text":"Regine Sixt Children’s Aid Foundation"}]}],"socialMedia":[{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"},{"href":"https://www.linkedin.com/company/sixt/?originalSubdomain=de","text":"linkedin","network":"linkedin"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}]},"alertBanner":null,"appLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=us&adj_adgroup=sixtride&adj_creative=helpcenter","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=us&adj_adgroup=sixtride&adj_creative=helpcenter&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}],"ibe":null,"helpCenterTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","FaqSectionHeadline":"Help with other mobility services","HelpCenterSubline":"Get help with your bookings, picking up of vehicle, emergencies and more.","FeaturedArticles":"Featured articles","LearnMore":"Learn more","Breadcrumb":"Breadcrumb","PageLabelHome":"SIXT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Search results","HelpCenterSearchPageTitle":"Sixt Search | SIXT rent a car","HelpCenterSearchPageDescription":"Sixt Search | SIXT rent a car","BrowseByTopic":"Browse by SIXT ride topic","HelpCenterContactTitle":"Still need help?","HelpCenterContactSubtitle":"Contact our support team.","HelpCenterContactCall":"Call us","HelpCenterContactWhatsApp":"WhatsApp","HelpCenterHeroBannerTitle":"How can we help you?","HelpCenterPhoneDialogTitle":"CALL OUR SUPPORT TEAM","HelpCenterPhoneDialogDescription":"To assist you faster, please have:","HelpCenterPhoneDialogTip1":"your reservation or rental agreement number","HelpCenterPhoneDialogTip2":"a brief description of your request","HelpCenterPhoneDialogTip3":"any relevant documents or details","HelpCenterWhatsAppDialogTitle":"GET INSTANT HELP VIA WHATSAPP","HelpCenterWhatsAppDialogDescription":"To get help more quickly, include in your first message:","HelpCenterWhatsAppDialogTip1":"a detailed description of your request","HelpCenterWhatsAppDialogTip2":"any relevant documents or screenshots","HelpCenterWhatsAppDialogTip3":"any additional relevant information","HelpCenterWhatsAppDialogButton":"Open WhatsApp","HelpCenterReadArticle":"Read article","HelpCenterLiveChat":"Live Chat","BrowseAllArticlesPageTitle":"Browse all articles","BrowseAllArticlesPageDescription":"Browse all help center articles by category"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Breadcrumb","breadcrumbs":[{"text":"SIXT","href":"/ride/"},{"text":"Help Center","href":"/ride/help-center/"},{"text":"Making a booking","href":"/ride/help-center/categories/make-a-booking/"},{"text":"Ride Categories","href":"/404/"}]},"liveChatAsPrimary":true,"sectionId":"ride_helpcenter_section_511","navigationTree":{"categories":[{"id":"474","selectedIndex":2,"heading":{"id":"ride_helpcenter_category_474","text":"Making a booking","href":"/ride/help-center/categories/make-a-booking/"},"sections":[{"id":"ride_helpcenter_section_509","text":"Book an airport transfer","href":"/ride/help-center/sections/airport-transfer/"},{"id":"ride_helpcenter_section_510","text":"Book an hourly ride","href":"/ride/help-center/sections/hourly-bookings/"},{"id":"ride_helpcenter_section_511","text":"Ride Categories","href":"/ride/help-center/sections/ride-categories/"},{"id":"ride_helpcenter_section_512","text":"Payment and Pricing ","href":"/ride/help-center/sections/payment-pricing/"},{"id":"ride_helpcenter_section_513","text":"Promotions & Vouchers","href":"/ride/help-center/sections/promotions-vouchers/"},{"id":"ride_helpcenter_section_514","text":"Additional requests for your ride","href":"/ride/help-center/sections/additional-requests/"}]},{"id":"475","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_475","text":"Before the ride","href":"/ride/help-center/categories/before-ride/"},"sections":[{"id":"ride_helpcenter_section_515","text":"Modify or cancel a ride","href":"/ride/help-center/sections/modify-cancel-ride/"},{"id":"ride_helpcenter_section_516","text":"Driver Information","href":"/ride/help-center/sections/driver-information/"},{"id":"ride_helpcenter_section_517","text":"Handling flight changes","href":"/ride/help-center/sections/flight-change/"}]},{"id":"476","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_476","text":"During the ride","href":"/ride/help-center/categories/during-the-ride/"},"sections":[{"id":"ride_helpcenter_section_518","text":"Pickup ","href":"/ride/help-center/sections/pickup/"},{"id":"ride_helpcenter_section_519","text":"In-Ride Options","href":"/ride/help-center/sections/rules-during-ride/"}]},{"id":"477","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_477","text":"After the ride","href":"/ride/help-center/categories/after-ride/"},"sections":[{"id":"ride_helpcenter_section_520","text":"Invoicing","href":"/ride/help-center/sections/invoicing/"},{"id":"ride_helpcenter_section_521","text":"Credit Card Charge","href":"/ride/help-center/sections/credit-card-charge/"},{"id":"ride_helpcenter_section_522","text":"Lost Things","href":"/ride/help-center/sections/lost-things/"},{"id":"ride_helpcenter_section_523","text":"Rating","href":"/ride/help-center/sections/rating/"}]},{"id":"478","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_478","text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},"sections":[{"id":"ride_helpcenter_section_524","text":"Frequent Traveler Program","href":"/ride/help-center/sections/frequent-traveler-program/"},{"id":"ride_helpcenter_section_525","text":"American Express Benefit","href":"/ride/help-center/sections/amex-benefit/"}]}],"selectedIndex":0},"articleSection":{"heading":"Ride Categories","subheading":"Explore SIXT ride classes and choose the best option for your comfort, group size, and sustainability preferences.","articles":[{"text":"How much luggage is allowed?","href":"/ride/help-center/articles/luggage-allowance/","content":"The amount of luggage allowed depends on the booking class chosen. You will see an indication of the luggage allowance during the booking when selecting your booking class.","actions":[]},{"text":"What are the differences between the booking classes?","href":"/ride/help-center/articles/ride-categories/","content":"<p>SIXT ride offers different booking classes to suit your travel needs, ranging from budget-friendly transfers to premium limousine services. The classes differ in vehicle type, number of seats, luggage allowance, and level of included service. Please note: Availability may vary by location.</p>\n\n<h4>Standard Classes</h4>\n<p>These classes are perfect for simple, cost-effective transfers from A to B. Ideal for solo travelers, couples, or small groups.</p>\n<ul>\n  <li><strong>RIDE:</strong> Budget-friendly transfer for 1–3 passengers; standard sedans and compact cars.</li>\n  <li><strong>RIDE XL:</strong> Budget-friendly transfer for up to 6 passengers; SUVs and larger vehicles.</li>\n  <li><strong>GREEN:</strong> Eco-friendly transfer for 1–3 passengers.</li>\n  <li><strong>GREEN XL:</strong> Eco-friendly transfer for up to 6 passengers.</li>\n</ul>\n\n<h4>Premium Classes</h4>\n<p>For passengers seeking luxury, comfort, and additional services, premium classes include professional drivers, high-end vehicles, and extra amenities.</p>\n<ul>\n  <li><strong>BUSINESS:</strong> Luxury vehicle for 1–3 passengers; professional chauffeur in black suit.</li>\n  <li><strong>BUSINESS XL:</strong> Luxury vehicle for up to 6 passengers; ideal for groups requiring more space.</li>\n  <li><strong>FIRST:</strong> Maximum comfort for up to 3 passengers in the most luxurious vehicles with extra legroom.</li>\n  <li><strong>BUSINESS GREEN:</strong> Eco-friendly premium vehicle for 1–3 passengers; hybrid or fully electric models.</li>\n  <li><strong>BUSINESS GREEN XL:</strong> Eco-friendly premium vehicle for up to 6 passengers; hybrid or fully electric models.</li>\n</ul>\n\n<h4>Benefits of Premium Classes</h4>\n<ul>\n  <li>Professional, English-speaking chauffeurs</li>\n  <li>Luxury vehicles for a comfortable ride</li>\n  <li>Opportunity to earn bonus miles/points for frequent traveler programs</li>\n  <li>Complimentary bottled water and eJournal access during the ride</li>\n</ul>\n\n<h4>Benefits of GREEN Classes</h4>\n<ul>\n  <li>Sustainable, hybrid or fully electric vehicles</li>\n  <li>Same comfort and service as standard or premium rides</li>\n  <li>Ideal for individuals or small groups seeking eco-friendly travel</li>\n</ul>","actions":[]},{"text":"I need a black limousine. What booking class can I book?","href":"/ride/help-center/articles/premium-ride-categories/","content":"<p>For a black limousine service, select the <strong>FIRST</strong> or <strong>BUSINESS</strong> classes. Drivers in these premium classes wear black suits and provide limousine pickups. While service quality is the same in both classes, <strong>FIRST</strong> offers more spacious and comfortable vehicles with extra legroom.</p>","actions":[]}]}}}