{"url":"ride/help-center/articles/meeting-point","pageId":"ride_helpcenter_article_296","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/HelpCenterArticleTemplate/HelpCenterArticleTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["en-US","en"],"countryAlpha2":"US","countryAlpha3":"USA","defaultCurrency":"USD","domainCurrency":"USD","langAlpha2":"en","langAlpha3":"eng","formats":{"time":"hh:mm","decimalSeperator":".","date":"MM/DD/YYYY","nameDate":"MMM DD","measureOfLength":"mi","hour12Format":true,"isFirstDaySunday":true},"homePageUrl":"/ride/","pageHyphenLocale":"en-US","pageLocale":"en_US","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"ride_helpcenter_article_296","hydraTranslations":{"Back":"Back","CarouselControls":"Slide controls","CarouselNextSlide":"Next slide","CarouselPause":"Pause carousel","CarouselPlay":"Play carousel","CarouselPrevSlide":"Previous slide","Close":"Close","getCarouselIndicatorButton":"Go to slide {{_1_}} of {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"prod":"https://endpoint-sixt.cognigy.cloud/3761c008fd9cdc76560eac946fd6e42927a0dc1c5996ca516c0340df1fd68548","stage":"https://endpoint-sixt.cognigy.cloud/8e5428025b606e69e9f4168e86b88a257c21b6f487c4e5aecd7ea3e0016ae168"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/","corporateSignUpLink":"/business/","privacyLink":"/privacy/","tcLink":"/terms-conditions/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/manage-my-booking-info","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"isManageBookingsHidden":true,"isManageSubscriptionsHidden":true,"rideHistoryLink":"/ride/app/us/rides","enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/ride/help-center","registrationSource":"ride","fir":88,"servicesBasePath":"/services"},"helpcenter":{"helpCenterSearchPageLink":"/ride/help-center/search/","helpCenterHomeLink":"/ride/help-center/","rentalInformationLink":"/rental-information/","tcLink":"/terms-conditions/","loyaltyLink":"/sixt-cards/","partnersLink":"/sixt-partners/","bookingType":"ride","useHelpCenterRedesign":false,"customerSupportPhone":"+18887498227","articleActions":[],"loggedInBookingsLink":"/account/#/bookings","loggedOutBookingsLink":"/account/#/manage-my-booking-info","newBookingLink":"/betafunnel/#/offerlist","articleId":"296","articleVersion":"dd752fe8-c56b-48df-a125-811575913b39","predefinedMessages":[{"id":"1","value":"The article is hard to understand"},{"id":"2","value":"This isn't the information I needed"},{"id":"3","value":"I do not agree with this policy"}],"articleName":"Meeting with the driver","sectionName":"Pickup ","categoryName":"During the ride"}},"meta":{"title":"SIXT ride Help Center FAQs","description":"We’re here to help at every step of your SIXT ride—from booking to pickup with your driver—so you can enjoy a smooth experience.","entityIdRefs":[{"name":"locale","id":"en_US"}],"pageId":"ride_helpcenter_article_296","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.com/ride/help-center/articles/meeting-point/","splitTestVariation":"default","alternates":[{"locale":"en_US","url":"https://www.sixt.com/ride/help-center/articles/meeting-point/"}],"abVariation":"","hasCanonicalUrl":true,"locale":"en_US","pageBuildId":"2026-04-13T15:26:04","pageVersion":"92daced5b0d28506e63344cf9822898c9d588332","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"ride","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Help","href":"https://www.sixt.com/ride/help-center/","shouldOpenInNewTab":false},{"text":"Terms & Conditions","href":"https://www.sixt.com/ride/legal/terms/","shouldOpenInNewTab":false},{"text":"Booking Conditions","href":"https://www.sixt.com/ride/legal/booking-conditions/","shouldOpenInNewTab":false},{"text":"Privacy Policy","href":"https://www.sixt.com/ride/legal/data-privacy-policy/","shouldOpenInNewTab":false},{"text":"Cookie Policy","href":"https://www.sixt.com/ride/legal/cookie-policy/","shouldOpenInNewTab":false},{"text":"Imprint","href":"https://www.sixt.com/ride/legal/imprint/","shouldOpenInNewTab":false},{"text":"SIXT Group","href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","shouldOpenInNewTab":false},{"text":"Careers","href":"https://www.sixt.jobs/us?utm_source=sixt&utm_campaign=internal&utm_medium=sixt","shouldOpenInNewTab":false},{"text":"Do not share or sell my personal information","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"Accessibility","href":"/pages/accessibility-improvements/","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open global navigation menu","ariaLabelClose":"Close global navigation menu","links":[{"text":"Car rental","subtext":"","href":"/","isCurrent":false,"productLine":"rent-car"},{"text":"Truck rental","subtext":"","href":"/truck-rental/","isCurrent":false,"productLine":"rent-truck"},{"text":"Share","subtext":"","href":"https://www.sixt.com/share/?promo_name=ride_hp_referral_share&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"","href":"https://www.sixt.com/ride/","isCurrent":true,"productLine":"ride"},{"text":"SIXT+","subtext":"","href":"https://www.sixt.com/plus/?promo_name=ride_hp_referral_plus&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://www.sixt.com/business/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_RIDE-BURGER-LP_ALL_GT_ENG&utm_content=Textlink-Menue&utm_term=b2b_ref","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"Become our partner","links":[{"href":"https://corporate.sixt.com/en-gb/sixt-ride/","text":"SIXT ride for business"},{"href":"https://www.sixt.com/ride/event-service/","text":"SIXT ride for events"},{"href":"https://www.sixt.com/ride/tsp/become-a-partner/","text":"Drive for us"}]},{"heading":"About us","links":[{"href":"https://about.sixt.com/","text":"SIXT group"},{"href":"https://www.sixt.jobs/us","text":"Careers"},{"href":"https://drying-little-tears.org/en/","text":"Regine Sixt Children’s Aid Foundation"}]}],"socialMedia":[{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"},{"href":"https://www.linkedin.com/company/sixt/?originalSubdomain=de","text":"linkedin","network":"linkedin"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}]},"alertBanner":null,"appLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=us&adj_adgroup=sixtride&adj_creative=helpcenter","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=us&adj_adgroup=sixtride&adj_creative=helpcenter&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}],"ibe":null,"helpCenterTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","FaqSectionHeadline":"Help with other mobility services","HelpCenterSubline":"Get help with your bookings, picking up of vehicle, emergencies and more.","FeaturedArticles":"Featured articles","LearnMore":"Learn more","Breadcrumb":"Breadcrumb","PageLabelHome":"SIXT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Search results","HelpCenterSearchPageTitle":"Sixt Search | SIXT rent a car","HelpCenterSearchPageDescription":"Sixt Search | SIXT rent a car","BrowseByTopic":"Browse by topic"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Breadcrumb","breadcrumbs":[{"text":"SIXT","href":"/ride/"},{"text":"Help Center","href":"/ride/help-center/"},{"text":"During the ride","href":"/ride/help-center/categories/during-the-ride/"},{"text":"Pickup ","href":"/ride/help-center/sections/pickup/"},{"text":"Meeting with the driver","href":"/404/"}]},"navigationTree":{"categories":[{"id":"474","selectedIndex":null,"heading":{"text":"Making a booking","href":"/ride/help-center/categories/make-a-booking/"},"sections":[{"text":"Book an airport transfer","href":"/ride/help-center/sections/airport-transfer/"},{"text":"Book an hourly ride","href":"/ride/help-center/sections/hourly-bookings/"},{"text":"Ride Categories","href":"/ride/help-center/sections/ride-categories/"},{"text":"Payment and Pricing ","href":"/ride/help-center/sections/payment-pricing/"},{"text":"Promotions & Vouchers","href":"/ride/help-center/sections/promotions-vouchers/"},{"text":"Additional requests for your ride","href":"/ride/help-center/sections/additional-requests/"}]},{"id":"475","selectedIndex":null,"heading":{"text":"Before the ride","href":"/ride/help-center/categories/before-ride/"},"sections":[{"text":"Modify or cancel a ride","href":"/ride/help-center/sections/modify-cancel-ride/"},{"text":"Driver Information","href":"/ride/help-center/sections/driver-information/"},{"text":"Handling flight changes","href":"/ride/help-center/sections/flight-change/"}]},{"id":"476","selectedIndex":0,"heading":{"text":"During the ride","href":"/ride/help-center/categories/during-the-ride/"},"sections":[{"text":"Pickup ","href":"/ride/help-center/sections/pickup/"},{"text":"In-Ride Options","href":"/ride/help-center/sections/rules-during-ride/"}]},{"id":"477","selectedIndex":null,"heading":{"text":"After the ride","href":"/ride/help-center/categories/after-ride/"},"sections":[{"text":"Invoicing","href":"/ride/help-center/sections/invoicing/"},{"text":"Credit Card Charge","href":"/ride/help-center/sections/credit-card-charge/"},{"text":"Lost Things","href":"/ride/help-center/sections/lost-things/"},{"text":"Rating","href":"/ride/help-center/sections/rating/"}]},{"id":"478","selectedIndex":null,"heading":{"text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},"sections":[{"text":"Frequent Traveler Program","href":"/ride/help-center/sections/frequent-traveler-program/"},{"text":"American Express Benefit","href":"/ride/help-center/sections/amex-benefit/"}]}],"selectedIndex":2},"articleTitle":"Meeting with the driver","content":"

Pickup & Meeting Points

\n\n

Where do I meet with my driver?

\n

Your driver will expect you at the scheduled pickup address.

\n\n
Pickup at a hotel
\n

Upon hotel pickup, your driver will meet you in the lobby or at the main entrance of the hotel.

\n\n
Pickup at the airport
\n

If a flight number was provided, your driver will track your flight and wait for you behind the arrival gate. For a specific meeting point, indicate your preference in the NOTES TO DRIVER field.

\n\n
Special Meeting Points
\n

In rare cases, a special meeting point may be required. You will receive further instructions via email in advance.

\n\n

I am running late for my pickup

\n

Please contact your driver as soon as you realize your delay so they can adjust accordingly. If free waiting time is exceeded, coordinate any additional waiting time with the driver. Short-term delays exceeding free waiting time cannot guarantee pickup.

"}}