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Here you will find all the answers on the subject of vehicle selection, vehicle equipment and vehicle use.","articles":[{"text":"What vehicles can I choose from with the SIXT+ car subscription, and can I customize my car?","href":"/plus/help-center/articles/vehicle-selection-and-customization/","articleId":"65","content":"<p>The SIXT+ car subscription offers a wide range of vehicle groups — from small cars and station wagons to SUVs and premium models — with the exact vehicle assigned at the time of collection from your SIXT station.</p>\n\n<p><strong>Which vehicles are available?</strong></p>\n<p>You can browse all currently available models and vehicle groups on the SIXT website or in the SIXT App. Options include:</p>\n<ul>\n  <li>Small cars</li>\n  <li>Station wagons</li>\n  <li>SUVs</li>\n  <li>High-end premium models</li>\n</ul>\n\n<p><strong>How does vehicle group selection work?</strong></p>\n<p>When you subscribe, you choose a bundled vehicle group (also known as an ACRISS code) rather than a specific model. This lets SIXT get a vehicle to you quickly. The exact car you receive from that group is confirmed at the SIXT station on the day of collection. Your subscription guarantees the vehicle class — not a specific brand, model, or engine type.</p>\n\n<p><strong>Will my car be new?</strong></p>\n<p>All SIXT+ vehicles are new or near-new, always from the current or previous model year, and professionally cleaned before handover.</p>\n\n<p><strong>What can I customize?</strong></p>\n<p>While there's no guarantee on a specific vehicle, brand, model, or engine, you can add available extras depending on the vehicle. These may include:</p>\n<ul>\n  <li>Additional inclusive miles</li>\n  <li>A lower deductible on your protection package</li>\n  <li>Additional drivers</li>\n</ul>\n\n<p><strong>Can I choose the color?</strong></p>\n<p>Color requests can't be accommodated — the specific color of your vehicle isn't guaranteed.</p>\n\n<p><strong>Can I swap my car during the subscription?</strong></p>\n<p>During your subscription term and any renewal periods, you can't exchange your vehicle for another within the same category unless SIXT requires it.</p>\n<p>If a replacement becomes necessary — for example, due to mileage or the age of your current vehicle — SIXT will arrange an equivalent car from the same vehicle group. Your local SIXT branch will contact you and give you at least 3 days' notice to arrange the swap. Your replacement vehicle will be clean, well-maintained, and safe.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"How does mileage work with my SIXT+ car subscription?","href":"/plus/help-center/articles/mileage-and-usage/","articleId":"66","content":"<p>Your SIXT+ car subscription includes a flexible mileage package that you can choose at booking and adjust at any time through the SIXT App — so you only pay for what you use.</p>\n\n<p><strong>Can I book more included miles?</strong></p>\n<p>Yes. When you configure your SIXT+ car online, you can select the mileage package that best fits your needs. Available packages vary by vehicle. You can also change your mileage package at pickup or at any point during your active subscription in the SIXT App.</p>\n\n<p><strong>Can I carry unused miles over to the next month?</strong></p>\n<p>Yes. Your included miles apply to each 30-day billing period, and any unused miles are credited to the following month. If your needs change during your subscription, you can adjust your mileage package at any time through the SIXT App.</p>\n\n<p><strong>What happens if I drive more miles than my package includes?</strong></p>\n<p>No problem. You can increase your mileage package in advance through your online account, or simply continue driving without making any changes. At the end of each billing period, you'll be asked to submit your mileage in the SIXT App. Any miles driven beyond your package are charged at a flat per-mile rate — the exact rate depends on your vehicle model and is visible in your online account.</p>\n\n<p><strong>What happens if I forget to submit my mileage?</strong></p>\n<p>At the end of each billing period, you'll be prompted to submit your mileage in the SIXT App. If you miss the submission, please be aware that a processing fee will be charged.</p>\n\n<p><strong>Manage your mileage</strong></p>\n<p>Open the SIXT App, go to your active SIXT+ car subscription, and update your mileage package or submit your current mileage there.</p>\n\n<p>Still need help? Find our contact options below.</p>"}]},"categoryName":"Booking "}}