When you return your SIXT+ car subscription vehicle, a SIXT team member will inspect it alongside you and prepare a return report — so the process is clear and fair for everyone.
\n\nHow the return inspection works
\nIf you return the vehicle outside business hours and use the key drop box, the inspection will take place without you present.
\n\nDo I need to clean the vehicle first?
\nA full, thorough clean isn't required. That said, the vehicle should not be excessively dirty — heavy soiling may result in an additional cleaning fee.
\n\nWhat happens if damage is found?
\nFor each instance of damage, you're responsible for costs up to your agreed maximum deductible. Our claims team will contact you by email to ask for your account of the incident, which you can submit by mail, fax, or email. Once the extent of the damage and the circumstances have been assessed, we'll let you know how to proceed. Your credit card will not be charged at the time of return, and no security deposit will be withheld — damage claims are handled separately.
\n\nWhat counts as normal wear and tear?
\nNormal wear and tear results from everyday use and is not considered a violation. Examples include:
\nWhat counts as damage?
\nDamage means defects that go beyond normal wear and tear or that affect the vehicle's function, safety, or value. Examples include:
\nStill need help? Find our contact options below.
","articleSection":{"heading":"Vehicle return","subheading":"Want to return your SIXT+ car? Here you’ll find everything you need to know about the return process: when and where to drop off your vehicle, what’s included, and what happens next. Easy, transparent, and all in one place.","articles":[{"text":"How and when do I return my SIXT+ car subscription vehicle?","href":"/plus/help-center/articles/return/","articleId":"61","content":"To end your SIXT+ car subscription, notify SIXT at least 7 days before your next billing date, then return the vehicle to your original pickup branch — the subscription closes at the end of your current 30-day period.
\n\nHow to notify us of your return
\nWhere to return the vehicle
\nDrop off the vehicle at the SIXT branch where you originally picked it up. You can confirm the exact return location by signing in to your online account.
\n\nEarly returns and billing
\nReturning the vehicle before the end of your current period does not result in a prorated credit. The monthly payment covers a full 30-day period regardless of when you drop off the car.
\n\nNext step
\nSubmit your return notice now in the SIXT App or under \"Manage bookings\" in your online account.
\n\nStill need help? Find our contact options below.
"},{"text":"What happens when I return my SIXT+ car subscription vehicle?","href":"/plus/help-center/articles/return-process/","articleId":"10344","content":"When you return your SIXT+ car subscription vehicle, a SIXT team member will inspect it alongside you and prepare a return report — so the process is clear and fair for everyone.
\n\nHow the return inspection works
\nIf you return the vehicle outside business hours and use the key drop box, the inspection will take place without you present.
\n\nDo I need to clean the vehicle first?
\nA full, thorough clean isn't required. That said, the vehicle should not be excessively dirty — heavy soiling may result in an additional cleaning fee.
\n\nWhat happens if damage is found?
\nFor each instance of damage, you're responsible for costs up to your agreed maximum deductible. Our claims team will contact you by email to ask for your account of the incident, which you can submit by mail, fax, or email. Once the extent of the damage and the circumstances have been assessed, we'll let you know how to proceed. Your credit card will not be charged at the time of return, and no security deposit will be withheld — damage claims are handled separately.
\n\nWhat counts as normal wear and tear?
\nNormal wear and tear results from everyday use and is not considered a violation. Examples include:
\nWhat counts as damage?
\nDamage means defects that go beyond normal wear and tear or that affect the vehicle's function, safety, or value. Examples include:
\nStill need help? Find our contact options below.
"}]},"currentArticleIndex":1,"categoryName":"Vehicle Return ","sectionName":"Vehicle return"}}