With the SIXT+ car subscription, vehicles are replaced periodically so you always drive a car in like-new condition — no maintenance hassle, no repair shop waiting rooms.
\n\nHow you'll be notified
\nWe'll email you well in advance and display a banner in the SIXT App and your online account. The email or banner links directly to an online form where you can select your preferred swap date. You can also use that form to request a different vehicle category — the team will do its best to accommodate your request based on availability, though we can't guarantee it.
\n\nWhat to expect at the location
\nAs a thank-you for driving to the location, we'll automatically add 50 km to your mileage credit.
\nNote: exchanges at a different location are not possible for organizational reasons.
\n\nNeed to reschedule?
\nContact us as soon as possible by phone or at plus-us@sixt.com. Missing an exchange appointment without advance notice may result in fees in accordance with the rental terms and conditions.
\n\nVehicle service or technical defect
\nEmail us at plus-us@sixt.com with the vehicle details and a description of the issue. Our team will get back to you as soon as possible to discuss next steps.
\n\nStill need help? Find our contact options below.
","articleSection":{"heading":"Vehicle exchange","subheading":"We want to offer you access to like-new vehicles at all times and the flexibility to switch vehicles even during the term of your contract. Learn everything you need to know about vehicle swaps with your SIXT+ Car Subscription here. ","articles":[{"text":"How does periodic vehicle replacement work with my SIXT+ car subscription?","href":"/plus/help-center/articles/periodic-vehicle-replacement/","articleId":"10345","content":"With the SIXT+ car subscription, vehicles are replaced periodically so you always drive a car in like-new condition — no maintenance hassle, no repair shop waiting rooms.
\n\nHow you'll be notified
\nWe'll email you well in advance and display a banner in the SIXT App and your online account. The email or banner links directly to an online form where you can select your preferred swap date. You can also use that form to request a different vehicle category — the team will do its best to accommodate your request based on availability, though we can't guarantee it.
\n\nWhat to expect at the location
\nAs a thank-you for driving to the location, we'll automatically add 50 km to your mileage credit.
\nNote: exchanges at a different location are not possible for organizational reasons.
\n\nNeed to reschedule?
\nContact us as soon as possible by phone or at plus-us@sixt.com. Missing an exchange appointment without advance notice may result in fees in accordance with the rental terms and conditions.
\n\nVehicle service or technical defect
\nEmail us at plus-us@sixt.com with the vehicle details and a description of the issue. Our team will get back to you as soon as possible to discuss next steps.
\n\nStill need help? Find our contact options below.
"},{"text":"Can I switch to a different vehicle category with my SIXT+ car subscription?","href":"/plus/help-center/articles/change-vehicle-category/","articleId":"10346","content":"Yes — you can switch to a different vehicle category at any time during your SIXT+ car subscription, whether that's moving up to a larger class or down to a smaller one.
\n\nHow to request a category change
\nWhat to keep in mind
\nCost
\nA one-time $49.99 processing fee applies for each requested swap, covering vehicle preparation and associated costs.
\nYour monthly payment will be adjusted to reflect the new category. For the current month, you'll always be charged the rate for the higher vehicle category. If the switch results in a higher monthly payment, the new rate applies immediately. If it results in a lower payment, the new rate takes effect from the next billing period.
\n\nHow the swap works
\nOnce your request is confirmed by the branch team — possibly with an alternative date — bring your vehicle to the branch at the agreed time and allow around 15–20 minutes for the handover.
\nDo not drive to the branch without final confirmation of the category change.
\n\nStill need help? Find our contact options below.
"}]},"currentArticleIndex":0,"categoryName":"During the car subscription","sectionName":"Vehicle exchange"}}