You can pause your SIXT+ car subscription at any time for a minimum of 14 days and up to 90 days — all through the SIXT App.
\n\nHow to pause your subscription
\nCosts during the pause
\nNo monthly fees are charged while your subscription is paused. If you return the vehicle during an active 30-day billing period, you'll receive a prorated credit for the unused days. This credit is automatically applied to your first payment when you resume — it cannot be paid out in cash.
\n\nExample
\nYour current period runs from 09/01 to 09/30, and you want to pause from 09/15 to 10/15 (30 days).
\nWhat if I don't return the vehicle on time?
\nIf the vehicle isn't returned by the announced pause start date, the reserved pause period expires automatically and your SIXT+ car subscription continues at the regular rate. You can adjust the pause period at any time, including after you've already returned the vehicle.
\n\nSecurity deposit when you resume
\nA security deposit will be blocked again when you pick up the vehicle after the pause. The amount depends on your vehicle category and can be found in the rental information — please make sure your credit limit covers it. The deposit is released at the end of the first 30-day period. There is no additional sign-up fee when you resume.
\n\nYour mileage balance
\nAny mileage accumulated in your mileage vault does not expire during the pause — it will be available as soon as you resume your subscription.
\n\nYour vehicle during the pause
\nWhile your subscription is paused, the vehicle is made available to other drivers rather than sitting idle. When you resume, you'll receive a vehicle from the same category you booked. Please note that we may not be able to provide the exact same vehicle you had before the pause.
\n\nHow often can you pause?
\nYou can pause as often as you like, with two conditions:
\nStill need help? Find our contact options below.
","articleSection":{"heading":"Manage your subscription in the app","subheading":"With the SIXT app, you can always keep track of your subscription! The SIXT app offers many important features that make it easy to manage your car subscription. You can change your mileage package, pause your subscription, or add an additional driver at any time.","articles":[{"text":"Why can't I see my SIXT+ car subscription in the SIXT App?","href":"/plus/help-center/articles/subscription-view-in-the-sixt-app/","articleId":"10361","content":"If your SIXT+ car subscription isn't showing in the SIXT App, you're most likely signed in with a different email address than the one used when you booked.
\n\nMy subscription isn't showing in the app
\nYour subscription is always linked to the email address you used at booking. To fix this:
\nYour subscription will appear automatically once you're signed in with the correct account.
\n\nI'm missing features in the app
\nMissing features are usually a sign that your app needs updating. Open the App Store or Google Play Store, check for an available update, and install the latest version. All current features will then be available.
\n\nCan additional drivers see the subscription in the app?
\nNo. Only the subscriber and contract holder can view and manage the subscription in the SIXT App — access is tied to the email address used at booking.
\n\nDo I need the app, or can I manage my subscription on the website?
\nYou can access the most important subscription details by signing in to your account on the SIXT website. However, some features — for example, changing your mileage package or pausing your subscription — are only available in the SIXT App.
\n\nStill need help? Find our contact options below.
"},{"text":"How does the mileage package work with my SIXT+ car subscription?","href":"/plus/help-center/articles/mileage-package/","articleId":"10362","content":"Your SIXT+ car subscription includes a monthly mileage package, a Mileage Vault that saves unused miles, and the flexibility to adjust your package at any time — all managed in the SIXT App.
\n\nHow do I report my mileage?
\nSIXT needs your vehicle's current mileage every month to schedule the right service and maintenance intervals. Many vehicles report mileage automatically via a built-in telematics interface. If yours doesn't, you'll receive a monthly email reminder and can submit your mileage in under a minute:
\nHow do I check how many miles I have left?
\nOpen the SIXT App and go to \"Manage Mileage\" to see your booked mileage package, your accumulated Mileage Vault balance, and your usage for the current month.
\n\nWhat is the Mileage Vault?
\nYour mileage package covers a 30-day billing period. Any miles you don't use in a given month roll over into your Mileage Vault, building a balance you can draw on at any point during your subscription term. If you drive over your monthly allowance, the system automatically uses your Mileage Vault balance first. Only if your vault runs out will you be charged for extra miles. The price per extra mile depends on your vehicle model — you can check the exact rate in your online account or in the SIXT App.
\n\nHow do I adjust my mileage package?
\nYou can increase or decrease your mileage package at any time during your subscription. Changes take effect immediately for the current month:
\nStill need help? Find our contact options below.
"},{"text":"My credit card has expired or been blocked — how do I update my payment method?","href":"/plus/help-center/articles/payment-method/","articleId":"10363","content":"You can update the payment method for your SIXT+ car subscription at any time — either in the SIXT App or on the SIXT website.
\n\nUpdate your payment method in the SIXT App
\nUpdate your payment method on the SIXT website
\nNext step
\nUpdate your card now in the SIXT App or on the SIXT website to avoid any interruption to your subscription.
\n\nStill need help? Find our contact options below.
"},{"text":"How do I pause my SIXT+ car subscription?","href":"/plus/help-center/articles/pause-subscription/","articleId":"10364","content":"You can pause your SIXT+ car subscription at any time for a minimum of 14 days and up to 90 days — all through the SIXT App.
\n\nHow to pause your subscription
\nCosts during the pause
\nNo monthly fees are charged while your subscription is paused. If you return the vehicle during an active 30-day billing period, you'll receive a prorated credit for the unused days. This credit is automatically applied to your first payment when you resume — it cannot be paid out in cash.
\n\nExample
\nYour current period runs from 09/01 to 09/30, and you want to pause from 09/15 to 10/15 (30 days).
\nWhat if I don't return the vehicle on time?
\nIf the vehicle isn't returned by the announced pause start date, the reserved pause period expires automatically and your SIXT+ car subscription continues at the regular rate. You can adjust the pause period at any time, including after you've already returned the vehicle.
\n\nSecurity deposit when you resume
\nA security deposit will be blocked again when you pick up the vehicle after the pause. The amount depends on your vehicle category and can be found in the rental information — please make sure your credit limit covers it. The deposit is released at the end of the first 30-day period. There is no additional sign-up fee when you resume.
\n\nYour mileage balance
\nAny mileage accumulated in your mileage vault does not expire during the pause — it will be available as soon as you resume your subscription.
\n\nYour vehicle during the pause
\nWhile your subscription is paused, the vehicle is made available to other drivers rather than sitting idle. When you resume, you'll receive a vehicle from the same category you booked. Please note that we may not be able to provide the exact same vehicle you had before the pause.
\n\nHow often can you pause?
\nYou can pause as often as you like, with two conditions:
\nStill need help? Find our contact options below.
"}]},"currentArticleIndex":3,"categoryName":"During the car subscription","sectionName":"Manage your subscription in the app"}}