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With each tier (Silver, Gold, Platinum, Diamond), your benefits grow: discounts, rental points, upgrades and exclusive services.</p><p></p><p><strong>Benefits at a glance</strong></p><ul><li><p>Status points and rental points on every qualifying rental — redeemable for discounts and free rentals</p></li><li><p>Up to 20% member discounts for Gold, Platinum and Diamond members when signed in on the SIXT website or in the SIXT app</p></li><li><p>Up to 8% member discounts for Silver when using the SIXT app</p></li><li><p>Bonus on rental points: +10% (Gold), +20% (Platinum), +30% (Diamond)</p></li><li><p>Free one-category vehicle upgrade from Platinum onwards (subject to availability)</p></li><li><p>Diamond Lounge access at selected branches for Diamond members</p></li><li><p>Mobile check-in via the SIXT app — skip the counter and get a wider car selection: 2 car options for Silver members and 3 car options for Gold and above</p></li></ul><p></p><p><strong>Tiers and points thresholds</strong></p><ul><li><p>Silver — entry tier (immediately upon joining)</p></li><li><p>Gold — from 2,000 status points</p></li><li><p>Platinum — from 4,000 status points</p></li><li><p>Diamond — from 6,000 status points</p></li></ul><p></p><p>You earn 1 status point per €1 of qualifying rental spend. 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Find our contact options below.</p>","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I request a SIXT ONE status match from another loyalty program?","href":"/help-center/articles/how-do-i-request-a-sixt-one-status-match-from-another-loyalty-program/","articleId":"5600","content":"<p>Do you already have status with another car rental company, an airline, or a hotel group? In most cases, you can have that status matched with SIXT ONE.</p><p></p><p><strong>The following programs are eligible for a status match</strong></p><ul><li><p><strong>Car rental companies: </strong>Hertz Gold Plus Rewards, Europcar Privilege Club, Avis Preferred, Enterprise Plus</p></li><li><p><strong>Airlines: </strong>Miles &amp; More and other selected airline programs</p></li><li><p><strong>Hotels:</strong> ALL Accor, Best Western Rewards, Dorint, GHA Discovery, H Rewards, Kempinski, Leaders Club, Marriott Bonvoy, Meliá Rewards, Preferred Hotels &amp; Resorts, Radisson Rewards, Small Luxury Hotels (SLH)</p></li></ul><p></p><p><strong>Good to know:</strong> You can't link a loyalty account directly to SIXT — but you can match your status to SIXT ONE. Not every program is eligible, though: Delta SkyMiles and AAdvantage (American Airlines), for example, are currently not possible.</p><p></p><p><strong>Before you start</strong></p><p>You'll need a SIXT ONE account for your status match. If you don't have one yet, you can set it up in just a few minutes in the SIXT app or on the website.</p><p></p><p><strong>How to request your status match</strong></p><p>The exact steps depend on where your status comes from:</p><p></p><p><strong>Status from an airline</strong></p><ol><li><p>Go to <a rel=\"noopener noreferrer nofollow\" href=\"http://sixt.com/partners\">sixt.com/partners</a> and select your airline.</p></li><li><p>On the partner page, scroll down to the Status Match section.</p></li><li><p>Click the link, sign in to your SIXT account, and upload proof of your status.</p></li></ol><p></p><p>Can't find a Status Match link on the partner page? Then a match with this partner is unfortunately not possible.</p><p></p><p><strong>Status from a hotel group</strong></p><ol><li><p>Start a chat with us: simply message us here.</p></li><li><p>Tell us your details: let us know which hotel chain you are with and the status you would like matched.</p></li><li><p>Receive your link: we will send you a personalised link directly in this chat.</p></li><li><p>Complete your request: open the link, sign in to your SIXT account, and upload proof of your current status.</p></li></ol><p></p><p><strong>Status from another car rental company</strong></p><ol><li><p>Open this <a rel=\"noopener noreferrer nofollow\" href=\"https://www.sixt.com/services/#/b2bregistration?b2b_token=e5439dfb-b85d-9436-dba8-f26df999d0fa\">link</a> and select your previous rental company.</p></li><li><p>Scroll down to the Status Match section.</p></li><li><p>Click the link, sign in to your SIXT account, and upload proof of your status.</p></li></ol><p></p><p><strong>What happens next</strong></p><p>We'll review your proof. Once that's done, you'll receive a confirmation email with your new SIXT ONE status.</p><p></p><p><strong>Would you like to match with another partner (e.g. American Express, Visa, Mastercard, or Bahn.Bonus)?</strong></p><p>In that case, the status match is only possible via the partner's website. Please log in with the partner and match your status directly on their site.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do I earn points?","href":"/help-center/articles/how-do-i-earn-points/","articleId":"5607","content":"<p>SIXT ONE rewards you with two types of points for every qualifying rental: status points and rental points.</p><p></p><p><strong>Status tiers</strong></p><p>Status points unlock higher status tiers: Gold (2,000+), Platinum (4,000+), and Diamond (6,000+), and higher tiers boost your rental point earnings: +10% (Gold), +20% (Platinum), and +30% (Diamond).</p><p></p><p><strong>How you earn points</strong></p><p>You earn status and rental points based on your spending on the rental price, excluding taxes, fees, and mandatory charges. You'll see whether your rental earns points during online booking.</p><p></p><p><strong>Currency and crediting</strong></p><p>Since SIXT ONE calculates points in euros, spending in other currencies is automatically converted using the exchange rate from your invoicing date. Points are then credited to your account within 48 hours.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I redeem my SIXT ONE points?","href":"/help-center/articles/how-do-i-redeem-my-sixt-one-points/","articleId":"5614","content":"<p>To redeem rental points, open the SIXT app and start a booking. On the Review your booking page, look for your points. If you have enough, you can then choose how many to redeem for savings.</p><p></p><p><strong>How to redeem your points</strong></p><ol><li><p>Open the SIXT app and make sure you are logged in to your SIXT account</p></li><li><p>Start your booking as usual, select a car and choose your extras</p></li><li><p>At the final booking step, your available rental points are displayed automatically</p></li><li><p>If you’ve collected enough points to cover your booking, select how many points you’d like to apply to the base rate</p></li><li><p>Pay any remaining amount with your card or another accepted payment method</p></li></ol><p></p><p><strong>What rental points can be used for</strong></p><p>Rental points reduce the base rate of your rental (time and mileage only) — they cannot be applied to taxes, fees, protection packages or extras.</p><p></p><p><strong>Important to know</strong></p><ul><li><p>Rental points can only be redeemed in the SIXT app</p></li><li><p>Rental points can only be redeemed for personal rentals — not for business rentals</p></li><li><p>Not combinable with vouchers, business bookings, truck rentals, or partner rewards</p></li></ul><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do the SIXT ONE tiers from Silver to Diamond work?","href":"/help-center/articles/how-do-the-sixt-one-tiers-from-silver-to-diamond-work/","articleId":"5621","content":"<p>SIXT ONE has four membership tiers: Silver, Gold, Platinum and Diamond. Benefits grow with each tier — from member discounts and bonus points to complimentary upgrades and exclusive services. You advance through tiers by earning status points on qualifying rentals.</p><p></p><p><strong>Tiers and benefits</strong></p><ul><li><p><strong>Silver </strong>— entry tier upon joining. Earn status and rental points, access mobile check-in</p></li><li><p><strong>Gold</strong> (from 2,000 status points) — member discount, +10% bonus on rental points</p></li><li><p><strong>Platinum</strong> (from 4,000 status points) — member discount, +20% bonus on rental points, free one-category vehicle upgrade (subject to availability)</p></li><li><p><strong>Diamond </strong>(from 6,000 status points) — member discount, +30% bonus on rental points, free one-category upgrade (subject to availability), access to the Diamond Lounge at selected branches</p></li></ul><p></p><p><strong>How to advance tiers</strong></p><p>For every €1 of qualifying rental spend, you earn 1 status point — your tier updates automatically once you reach the next threshold.</p><p></p><p><strong>Note:</strong> SIXT ONE calculates points in Euros. Spend in other currencies is automatically converted using the exchange rate from your invoicing date.</p><p></p><p><strong>How to maintain your status</strong></p><p>Your status is valid until the end of the calendar year following the year in which you achieved it. Reaching the required threshold again in that following year retains your status.</p><p></p><p><strong>Status match</strong></p><p>Members with elite status in selected partner programs can apply for a status match — see \"How do I request a SIXT ONE status match from another loyalty program?\".</p><p></p><p><strong>Check your tier progress</strong></p><p>View your current points balance and progress to the next tier under SIXT ONE in your account on the SIXT website or in the SIXT app.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"I had past rentals before joining SIXT ONE. Do they count?","href":"/help-center/articles/i-had-past-rentals-before-joining-sixt-one-do-they-count/","articleId":"10373","content":"<p>Past rentals completed before you joined SIXT ONE don't earn points. Points from rentals after you join are credited within 48 hours of your invoice date and can be redeemed on future rentals.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Why are my SIXT ONE points missing from a past rental?","href":"/help-center/articles/why-are-my-sixt-one-points-missing-from-a-past-rental/","articleId":"5628","content":"<p>Missing points are often quick to resolve. Before contacting us, please check the following first:</p><p></p><p><strong>Checklist</strong></p><ol><li><p>Were you signed in with your SIXT ONE account when you made the booking?</p></li><li><p>Are you the registered main driver, and is your SIXT ONE account linked to the rental?</p></li><li><p>Did your rental qualify for points — was the pickup country one of the eligible countries listed above, and was it not a 28+ day rental or a SIXT+/ride/share booking?</p></li><li><p>Has it been at least 48 hours since your invoice date?</p></li><li><p>Are your preference settings set to earn SIXT rental points instead of partner points?</p></li></ol><p></p><p><strong>Still missing points?</strong></p><p>If you've checked all of these and your points are still missing, email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:sixtone@sixt.com\">sixtone@sixt.com</a> with your rental agreement number, invoice copy, and SIXT ONE membership number — within 3 months of your rental's end date.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Who is SIXT partnered with?","href":"/help-center/articles/who-is-sixt-partnered-with/","articleId":"5635","content":"<p>For every qualifying SIXT rental, you can earn points or miles with a wide range of airline, hotel and other partner programmes. Simply save your membership number in your profile or enter it when booking — points are credited automatically after your rental.</p><p></p><p><strong>Airline partners</strong></p><p>SIXT partners with over 40 airline loyalty programmes worldwide, including Miles &amp; More, Eurowings, Air France/KLM Flying Blue, Delta SkyMiles, Emirates Skywards, Singapore Airlines KrisFlyer, Turkish Airlines Miles&amp;Smiles and many more.</p><p></p><p><strong>Hotel partners</strong></p><p>SIXT cooperates with 15+ international hotel chains, including Accor Live Limitless, Marriott Bonvoy, Radisson Rewards, Best Western Rewards, Kempinski Hotels and GHA DISCOVERY.</p><p></p><p><strong>Other partners</strong></p><p>Selected programmes such as KAYAK, Founderscard, Tripiamo and others.</p><p></p><p><strong>Tip:</strong> You can find the complete and up-to-date list of all partner programmes in the <a rel=\"noopener noreferrer nofollow\" href=\"http://sixt.com/partners/\">Partner Programmes</a> section on the SIXT website.</p><p></p><p><strong>How to earn partner points</strong></p><ul><li><p>Save your partner membership number in your profile on the SIXT website or in the SIXT app</p></li><li><p>Your partner programme is linked automatically when booking — or add it manually for each booking</p></li><li><p>Points or miles are typically credited to your partner account within a few days after your rental ends</p></li></ul><p></p><p><strong>Note: </strong>As a SIXT ONE member, you can choose in your account whether to earn SIXT ONE rental points or partner points. Your selection applies to all future bookings and can be updated at any time.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Can I join SIXT ONE as a business customer?","href":"/help-center/articles/can-i-join-sixt-one-as-a-business-customer/","articleId":"13637","content":"<p>Yes, you can join SIXT ONE as a business customer and collect points for both your business and personal rentals.</p><p></p><p><strong>Earning and redeeming points</strong></p><ul><li><p>Points can be earned on both business and personal rentals</p></li><li><p>Points can only be redeemed for personal rentals in the SIXT app</p></li></ul><p></p><p><strong>Booking through a third-party platform</strong></p><p>If you book through a third-party platform, add your SIXT business profile ID in the \"Frequent Traveler Program\", \"Rewards program\" or similar field to earn points.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"In which countries can I use my SIXT ONE benefits?","href":"/help-center/articles/in-which-countries-can-i-use-my-sixt-one-benefits/","articleId":"13707","content":"<p>SIXT ONE benefits are available exclusively at participating rental locations in the following countries (excluding overseas territories).</p><p></p><p><strong>Participating countries</strong></p><ul><li><p>United States</p></li><li><p>Canada</p></li><li><p>Germany</p></li><li><p>Austria</p></li><li><p>Switzerland</p></li><li><p>France</p></li><li><p>Great Britain</p></li><li><p>Spain</p></li><li><p>Italy</p></li><li><p>Belgium</p></li><li><p>Netherlands</p></li><li><p>Luxembourg</p></li><li><p>Monaco</p></li></ul><p></p><p>Member rates may also be available for rentals in other countries.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"What is a qualifying rental?","href":"/help-center/articles/what-is-a-qualifying-rental/","articleId":"13777","content":"<p>Qualifying rentals are rentals that can earn you status and rental points.</p><p></p><p><strong>Qualifying rentals</strong></p><p>Car and truck rentals booked for pickup at participating SIXT locations via:</p><ul><li><p>the SIXT app</p></li><li><p>the SIXT website</p></li><li><p>approved third-party sites for business rentals using your member ID</p></li></ul><p></p><p><strong>Non-qualifying rentals</strong></p><p>Rentals booked for pickup at non-participating SIXT locations, or rentals in these categories:</p><ul><li><p>Replacement rentals</p></li><li><p>Long-term rentals (28 days and longer)</p></li><li><p>SIXT+ car subscription</p></li><li><p>SIXT ride</p></li><li><p>SIXT share</p></li></ul><p></p><p>For a complete list of terms, visit our <a rel=\"noopener noreferrer nofollow\" href=\"https://www.sixt.com/shared/t-c/tc-sixt_one_global.pdf\">Terms and Conditions</a>.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Do my status and points expire?","href":"/help-center/articles/do-my-status-and-points-expire/","articleId":"13847","content":"<p>SIXT ONE follows a calendar year approach for status and status points. Your status is maintained until the end of the following year after achieving it. For example, if you reach Gold in November 2026, you keep that status tier until December 2027.</p><p></p><p><strong>Status points</strong></p><p>Status points are valid until the end of the year in which they are earned; expired points are deducted from your points balance annually.</p><p></p><p><strong>Rental points</strong></p><p>Rental points are valid for 24 months from the end of the quarter in which they were earned; expired points are deducted from your points balance quarterly.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do I book with my member discount?","href":"/help-center/articles/how-do-i-book-with-my-member-discount/","articleId":"13917","content":"<p>As a Gold, Platinum, or Diamond member, you get member rates when logged in and booking in the SIXT app or on the website.</p><p></p><p><strong>For Silver members</strong></p><ul><li><p>US and Canada: You get better member rates in the SIXT app than on the web.</p></li><li><p>Select European countries: Member rates are available only in the SIXT app.</p></li></ul><p></p><p><strong>Note: </strong>You can use member rates and redeem rental points on the same booking. Member rates apply only to qualifying personal car and truck rentals. They can't be used for business bookings or combined with other promotional offers.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"I already had a status before — what happens to it?","href":"/help-center/articles/i-already-had-a-status-before-what-happens-to-it/","articleId":"13987","content":"<p>If you held status under our previous rewards program before SIXT ONE launched, your account and prior status were migrated automatically to the equivalent SIXT ONE tier. Any benefits tied to your legacy status continue under the matching SIXT ONE tier's terms.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"I have two SIXT accounts. Can I combine my points or status?","href":"/help-center/articles/i-have-two-sixt-accounts-can-i-combine-my-points-or-status/","articleId":"14057","content":"<p>If you have more than one SIXT account (for example, one created through a partner or corporate program and one personal account), contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:sixtone@sixt.com\">sixtone@sixt.com</a> with both account email addresses to request a merge.</p><p></p><p>Still need help? Find our contact options below.</p>"}]},"categoryName":"Your Account & Rewards"}}