113 years of SIXT. 113 years of tradition.

Cars

View / edit my booking

Help Center

Get help with your bookings, picking up of vehicle, emergencies and more.

SIXT Charge FAQ

What are the requirements for using SIXT Charge?

How do I set up an account with SIXT charge?

In which countries can I use SIXT charge?

Who do I reach out to if I have a question regarding my invoice?

What do I do if I have issues at the charging station?

If I'm traveling to Europe from outside the region, would I be able to utilize SIXT charge?

Can I also charge my car at IONITY chargers?

Is there a deposit when using SIXT charge?

Why is the SIXT charge tab not visible in the SIXT app?

Do I need a physical card to activate the charging session? 

I can’t end my charging session – What do I do?

There are so many types of charging stations - How do I choose a charging station that suits me best? 

How and when are my charges debited?

Can I book a charger in advance?

Is there any subscription fee when using SIXT charge?

How much does it cost to charge with SIXT charge?

A charging session doesn't start – What do I do?

What are blocking fees and when do they apply?

How can I see if a charger is available?

Why is the security amount not released?

Is there a collective billing?

Can I charge any vehicle or can I only use SIXT charge when renting a vehicle from SIXT?

Where am I able to find my invoices?

Do you offer special corporate tariff?

How do I find a suitable charger for the plug type of my vehicle?