Help Center
Get help with your bookings, picking up of vehicle, emergencies and more.
Search help topics

SIXT Wiki - Invoice items explained

Do you have questions about your Rental or SIXT+ invoice? No problem! We hope we're able to help clear things up. Below you will find an explanation of each charge. And, if you still have questions, please feel free to reach out to Customer Support. We're here to help.


Most searched SIXT Invoice Items:

  • AP Concession Revocery Fee: Airport Concession Recovery Fee: If you are traveling by plane, you can conveniently pick up your rental before leaving the airport. We charge an industry-standard airport concession fee at all airport locations.
  • Flexi-Tarif Return: In the event that the vehicle is returned after the agreed rental period, and we have not been informed in advance, we will charge for the late return.
  • Flexi-Return Location: In the event that the vehicle is returned to a station other than the one listed in the rental contract, and we have not been informed in advance, we will charge a fee for flexible return location.
  • Early Return: If you return the vehicle before the return date listed in the rental contract, we will charge you according to the rental price listed in your contract. You will be credited a share of any rate difference for the unused rental days. 
  • Vehicle Cleaning: Additional Vehicle Cleaning: We charge a cleaning fee if the vehicle is returned excessively dirty, or with any strong odors, and requires extra cleaning.


Optional invoice items

Invoice item

Description

Countries charge is available in:

AdBlue consumption per km

The vehicle has a full tank of AdBlue at the beginning of the rental. We will refill it after the rental. Our service price is determined by the number of kilometers driven.

Germany, United Kingdom

Additional Driver

The SIXT rental can be driven by several people. We charge for each additional driver.All Corporate Countries*

AP Concession Recovery Fee

Airport Concession Recovery Fee: If you are traveling by plane, you can conveniently pick up your rental before leaving the airport. We charge an industry-standard airport concession fee at all airport locations.USA

Cancellation Fee

When you make a pre-paid booking, the expected rental price is paid at the time of booking. In the event of a cancellation, we charge a cancellation fee.All Corporate Countries*

Contract Fee

In Austria, we are legally obliged to charge a 1% contract tax on all invoices over €150.Austria

Early Return

If you return the vehicle before the return date listed in the rental contract, we will charge you according to the rental price listed in your contract. You will be credited a share of any rate difference for the unused rental days. All Corporate Countries*

Environmental Fee

The environmental fee covers taxes for vehicle emissions.Belgium, France, Luxembourg

Excess Mileage

If you exceed the number of miles included in your rental contract, we will charge for the additional mileage. All Corporate Countries*

Flexi-Late Return

In the event that the vehicle is returned after the agreed rental period, and we have not been informed in advance, we will charge for the late return.All Corporate Countries*

Flexi-Return Location

In the event that the vehicle is returned to a station other than the one listed in the rental contract, and we have not been informed in advance, we will charge a fee for flexible return location.All Corporate Countries*

Fueling

The vehicle has a full tank of gas at the beginning of the journey. We will refill it after the rental. If the vehicle is not returned with a full tank of gas, we will charge a service price per liter. Fuel costs are not covered under the included kilometers.All Corporate Countries*

One-Way Fee 

We always charge a one-way fee when the vehicle is not returned to the pick-up station.All Corporate Countries*

One-Way Prohibited

One-Way Fee Prohibited Station: Please get in touch with us if you would like to return your rental to a station other than the one listed on your rental contract. Not every vehicle may be dropped off at every station. Therefore, we will charge a fee if a vehicle is returned to a station where it should not be.All Corporate Countries*

Premium Location Fee

SIXT stations can be found at convenient locations like train stations, airports and in the city center. So, if you are traveling, you can easily pick-up your rental car. This added convenience is associated with higher costs such as more expensive property and parking space rentals. Therefore, at these locations, we charge an industry-standard location fee.All Corporate Countries*

Prepaid Difference

When you make a pre-paid booking, the expected rental price is paid at the time of booking. Refunds are not given under any circumstances - even if you have made changes or modifications to the booking. On the invoice, the price difference is listed as "prepaid difference".All Corporate Countries*

Booking Modification Fee

We charge a service fee if changes or modifications are made to a pre-paid booking. This includes adding or removing extras or changing the dates.All Corporate Countries*

Rental Facility Charge

At airports, you may book a rental at the counter without a reservation. This added convenience of being located at the airport is associated with increased property and parking costs. As a result, we charge an additional fee for booking at these stations.USA

Rental Surcharge 

We charge a rental fee for every rental. This fee varies by location.USA

Reservation Fee

We charge a reservation fee if a booking, or any changes to a booking, are made with the assistance of a SIXT employee.All Corporate Countries*

Road tax, RFL

Registration Fee / Road Tax: The road tax fee is a general registration fee. This does not include toll roads. Toll fees should be paid separately by the renter.United Kingdom, Italy, France, Switzerland, Austria

Toll / Toll Service Fee

All vehicles in categories T and G are equipped with an On-Board Unit. Each time you use a toll road, we will automatically take care of the fees. We will calculate the incurred toll costs on a separate invoice.Germany, United Kingdom, USA

Vehicle Cleaning

Additional Vehicle Cleaning: We charge a cleaning fee if the vehicle is returned excessively dirty, or with any strong odors, and requires extra cleaning.All Corporate Countries*

Vehicle Registration

This fee applies to the registration of each vehicle and is charged proportionally for each rental.USA

WLTP Fee

WLTP Fee/Registration Fee: The WLTP is mandatory lab test for all new vehicle registrations which leads to higher costs associated with registration and vehicle tax. The WLTP fee (registration fee) will be applied to each rental.Austria, France, Switzerland, Germany, Italy, United Kingdom, USA

Young Driver Fee

This fee will apply to all drivers under the age of 23.All Corporate Countries*


Vehicle-related extras

Invoice item

Description

Countries charge is available in:

Automatic Guaranteed

When you book this extra, we guarantee that you will receive an automatic vehicle.Austria, France, Germany, Switzerland

Automatic preferred

When you book this extra, we guarantee that you will receive an automatic vehicle.Belgium, Luxembourg, Netherlands, Spain

Baby Seat Guaranteed

Baby seat guaranteed (0-13 kg / Group 0+): When you book this extra, we guarantee that a baby seat will be made available to you.All Corporate Countries*

Booster Seat Guaranteed

Booster Seat Guaranteed (15-36 kg / Group 2/3): When you book this extra, we guarantee that a booster seat will be made available to you.All Corporate Countries*

Child Seat Guaranteed

Child Seat Guaranteed (0-10 kg, 9-18 kg / Group 0/1): When you book this extra, we guarantee that a child seat will be made available to you.All Corporate Countries*

Choice Upgrade

With the "Choice Upgrade", you will receive a more premium vehicle for a nominal fee.All Corporate Countries*

Comfort Features

When you book this extra, we will provide you with a vehicle that has additional comforts such as parking assistance, heated seats and Bluetooth. Italy

Diesel Preferred

When you book this extra, we guarantee that you will receive a diesel vehicle.Belgium, Luxembourg, Netherlands, Switzerland, UK

Diesel Vehicle

When you book this extra, we guarantee that you will receive a diesel vehicle.Austria, France, Germany, IT, Spain

GPS Guaranteed

When you book this extra, we guarantee that GPS will be provided.All Corporate Countries*

Manufacturer Option

Specific brand guaranteed: When you book this extra, we guarantee that you will receive a vehicle from your preferred car brand. This extra is only available for long-term rentals and selected vehicle groups.Germany, Italy

Ski Rack

When you book this extra, we will have a ski rack ready for you. Subject to availability.Austria, France, Germany, Switzerland, IT, Spain, USA

Snow Chains

When you book this extra, we will have snow chains ready for you. Subject to availability.Austria, France, Germany, Switzerland, IT, Spain

Tires Suitable for Winter

When you book this extra, we will be sure to provide you with a vehicle which has tires suitable for winter - even outside of the core winter months.All Corporate Countries*

Trailer Coupling Guaranteed

When you book this extra, we guarantee that you will receive a vehicle with a trailer coupling. This extra is only available for specific vehicle groups and at specific stations.Germany


Protection options

Invoice item

Description

Countries charge is available in:

Collection

We will pick up the rental vehicle from a location of your choosing. Collection prices are determined by the distance to the chosen address.All Corporate Countries*

Cross Border Fee

Cross-border travel fee: When you book this option, it's possible to drive the car in selected countries.Austria, Germany, Switzerland, Italy, United Kingdom

Interior Protection

Booking this protection option will eliminate your financial liability for uncleanliness and damages to the vehicle interior and trunk.All Corporate Countries* Except USA and Italy

Loss Damage Waiver and Theft Protection, Loss Damage Waiver and Theft Protection With Reduced Excess, Loss Damage Waiver and Theft Protection With Minimum Excess, Premium Liability Description

Book this protection option to reduce, or even completely eliminate, your financial responsibility. Your financial responsibility is based on the category of the booked vehicle.All Corporate Countries*

Personal Accident Insu.

Personal Accident Insurance: Booking this protection option, will cover the medical costs for an accident-related disability or the death of the driver.All Corporate Countries*. Except United Kingdom und Italy

Roadside Assist. Protection

Roadside Assistance Protection: Booking this protection option will cover the costs associated with mishaps such as losing the car key or a dead battery.All Corporate Countries*

Tire and Windscr. Coverage

Tire and Windshield Protection: Zero financial responsibility for damages that may occur to the tires, windshield, side windows and rear window.All Corporate Countries*

Fueling-related services

Invoice item

Description

Countries charge is available in:

Delivery

We will deliver your rental vehicle to an address of your choosing. Delivery prices are determined by the distance to the chosen address.All Corporate Countries*

Flexi Fueling

With the “Flexi-Fuel Option” you can return the vehicle with an empty tank. We will refuel the vehicle for you at a pre-determined price. We charge standard, gas station prices for the fuel.All Corporate Countries*

Fueling

We will take care of refueling the vehicle for you after return. We only charge for the fuel needed to fill the vehicle, at standard gas station prices, and a service fee.All Corporate Countries*

Out Of Hours Fee

We will charge an additional fee for rentals that occur outside of normal business hours.All Corporate Countries*. Except USA.

Prepaid Fuel

We will refuel the car for you at a specified price. Unused fuel is nonrefundable.All Corporate Countries*

Priority Service

When you book this extra you will save time by receiving a premium parking space, having shorter waiting times and gaining access to the Diamond Lounge.Germany, Spain

Receipt by mail

When you book this extra, we will send your invoice in the mail. All Corporate Countries*

SIXT Connect

Stay connected with High Speed LTE for 5 devices.France, Switzerland , United Kingdom, USA

SIXT Connect Plus

Stay connected with High Speed LTE for 5 devices and free inter-/national calls for up to 60 min.France, Switzerland , United Kingdom, USA

Tank Special

For a special price, you can return the vehicle with an empty tank. Germany, United Kingdom

Terminal Drop-off Service

Save time, when you book this extra, by returning the vehicle at the desired terminal during normal station business hours.France, Switzerland , United Kingdom, Germany


Moving equipment

Invoice item

Description

Countries charge is available in:

Hand Truck

When you book this extra, you will receive a hand truck for the duration of your booking.All Corporate Countries* Except USA


* Corporate countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Spain, Switzerland, United Kingdom, USA



SIXT+ car subscription invoice items

Invoice Item

Description

Countries charge is available in

Cross-border travel fee

This extra is an additional monthly fee which allows you to drive the rental vehicle in Zone 1 countries (listed in the “cross border rentals and territorial restrictions” section of the rental information).Germany, Austria, Switzerland, United Kingdom, France, USA

Mileage Not Reported Fee I

This fee is charged whenever you fail to provide us with the vehicle’s current odometer reading as requested.Germany, Austria, Switzerland, United Kingdom, France, USA

Mileage Not Reported Fee II

This fee is charged whenever you fail to provide us with the vehicle’s current odometer reading as requested.Germany, Austria, Switzerland, United Kingdom, France, USA

Replacement Car Guarantee

For a monthly fee, we will provide you with a free replacement vehicle even when you are determined to be at fault for an accident. This way you will never be stuck.Germany, Austria, Switzerland, United Kingdom, France, USA

Requested Vehicle Exchange

For an additional charge, you may request to change your vehicle for a different one. Subject to availability. An additional fee will apply if a change in vehicle is necessary due to the mileage permitted by the manufacturer and it is not returned on time.Germany, Austria, Switzerland, United Kingdom, France, USA

Sign-Up Fee

A one-time, sign-up fee is charged at contract completion. The exact fee is displayed when making your vehicle selection.Germany, Austria, Switzerland, United Kingdom, France, USA

Unscheduled Return

We charge an additional service fee in the event that you:
- Return your rental to a SIXT station, other than the one listed in your rental contract, without prior arrangement
- Do not Return your rental on the agreed upon Return data or
- Return the vehicle on the correct return date but to the wrong station
Germany, Austria, Switzerland, United Kingdom, France, USA
Was this answer helpful?
Yes, it was helpful
No, I still need help