Every SIXT rental includes Basic Protection with a standard deductible. Smart Protection and All-Inclusive Protection reduce your deductible to zero. Upgrade online before your pick-up to lower your liability.
Basic Protection – with deductible
Damage and theft liability reduction with a standard deductible, third-party liability insurance and 24/7 SIXT roadside assistance — your exact deductible amount is stated in your rental agreement.
Smart Protection – no deductible
A solid option for shorter trips and familiar routes.
All-Inclusive Protection – no deductible and added benefits
Our recommendation for longer rentals, vacation trips or premium vehicles.
What no package covers
Intentional damage or breaches of the rental agreement
Personal belongings — your travel or home contents insurance may apply
Administration or processing fees related to traffic fines
How to add a protection package
Sign in on the SIXT website or open the SIXT app
Go to My Bookings
Scroll to Protection Packages and select the one you'd like to add
Confirm — your updated booking confirmation will be sent by email
Still need help? Find our contact options below.
","articleSection":{"heading":"Prices, fees and protections","subheading":"","articles":[{"text":"What is included in my SIXT rental price?","href":"/help-center/articles/what-is-included-in-my-sixt-rental-price/","content":"Your SIXT rental rate always includes the vehicle, your chosen mileage option (package or unlimited), third-party liability insurance, all applicable taxes, and 24/7 SIXT roadside assistance. Fuel, optional extras, location-specific fees and protection package upgrades are charged separately.
Always included
Your booked vehicle category, cleaned and ready for pick-up
Mileage package or unlimited mileage, as selected at booking (your booking confirmation shows the exact allowance)
Third-party liability insurance
24/7 SIXT roadside assistance
All applicable taxes
Not included
Fuel – SIXT operates a full-to-full fuel policy unless prepaid fuel is selected
Optional extras (e.g. additional driver, child seat, GPS, winter tyres)
Young driver surcharge
Tolls and traffic fines
Protection package upgrades with a reduced deductible
Your rate is locked in at the time of booking. Open your booking to review exactly what is included.
Next step
View your booking details under Manage Booking on the SIXT website or in the SIXT app.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"How do I add extras to my SIXT booking?","href":"/help-center/articles/how-do-i-add-extras-to-my-sixt-booking/","content":"You can add extras to any SIXT booking online under My Bookings — or at the branch when you pick up your rental car.
Extras you can add online
Additional driver (flat daily fee)
Child seat, toddler seat or booster seat
GPS
Unlimited mileage upgrade
Refuelling/recharging service (return the vehicle with an empty tank)
Protection package upgrades to reduce your deductible
Cross-Border Travel Fee: in the UK, the Island Hopper option covers travel to Ireland. For travel to mainland Europe, please contact us, as additional fees may apply
Winter tyres (seasonal and only in select countries)
Snow chains (seasonal and only in select countries)
Ski racks (seasonal and only in select countries)
How to add extras
Sign in on the SIXT website or open the SIXT app
Go to My Bookings
Scroll to Add-ons and select what you need
Confirm — your updated booking confirmation will be sent by email
What extras cost
Extras are charged per rental day on top of your base rate, and most have a daily cap — the exact amount is displayed before you confirm.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"Which SIXT protection package is right for me?","href":"/help-center/articles/which-sixt-protection-package-is-right-for-me/","content":"Every SIXT rental includes Basic Protection with a standard deductible. Smart Protection and All-Inclusive Protection reduce your deductible to zero. Upgrade online before your pick-up to lower your liability.
Basic Protection – with deductible
Damage and theft liability reduction with a standard deductible, third-party liability insurance and 24/7 SIXT roadside assistance — your exact deductible amount is stated in your rental agreement.
Smart Protection – no deductible
A solid option for shorter trips and familiar routes.
All-Inclusive Protection – no deductible and added benefits
Our recommendation for longer rentals, vacation trips or premium vehicles.
What no package covers
Intentional damage or breaches of the rental agreement
Personal belongings — your travel or home contents insurance may apply
Administration or processing fees related to traffic fines
How to add a protection package
Sign in on the SIXT website or open the SIXT app
Go to My Bookings
Scroll to Protection Packages and select the one you'd like to add
Confirm — your updated booking confirmation will be sent by email
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I apply a promo code or voucher to my booking?","href":"/help-center/articles/how-do-i-apply-a-promo-code-or-voucher-to-my-booking/","content":"Enter your SIXT voucher during the booking process on the SIXT website or in the SIXT app under Voucher and Bonus Program — the discount is applied immediately to your total.
Step by step
Start your search on the SIXT website or in the SIXT app with your pick-up location, rental period and vehicle category
Select a Pay at Pick-up rate — prepaid rates are not eligible
Add any extras or protection packages, then enter your personal details
Under Voucher and Bonus Program, enter your voucher code and click Redeem Voucher
Complete your booking — the discount will be reflected in your total
Important conditions
Only valid on new bookings with the Pay at Pick-up payment option
Cannot be applied retroactively to existing or past bookings
Check your voucher for country eligibility, vehicle category and rental period conditions
The rental must be completed before the voucher expiry date
SIXT's general Terms and Conditions for voucher bookings apply
Why isn't my voucher working?
Only Pay at Pick-up rates are eligible — prepaid rates are excluded
The country, rental period and vehicle category must meet the voucher conditions
Double-check the voucher code for any spelling errors
Confirm the voucher is still valid — the rental must be completed before the expiry date
Next step
Apply your voucher to a new booking on the SIXT website or in the SIXT app.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Why is the price higher than the quote I saw earlier?","href":"/help-center/articles/why-is-the-price-higher-than-the-quote-i-saw-earlier/","content":"SIXT rates are dynamic — the price you see may change based on demand, availability, or any adjustment to your dates or location. A rate is only guaranteed once your booking is confirmed.
Why your rate changed
Dates shifted – even one day can move you into a different rate band
Different pick-up location or airport terminal selected
Demand for your selected dates has increased
The prepaid rate you initially saw is no longer available
You are signed in under a different loyalty or corporate profile
Lock in your rate
Complete your booking as soon as you find a rate you are happy with
Currency
SIXT displays prices in the local currency of the pick-up country — foreign card payments are charged at your bank's exchange rate on the transaction date and may differ slightly from the quoted rate
Next step
Start a new search on the SIXT website or in the SIXT app
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"What accommodations does SIXT offer for customers with disabilities?","href":"/help-center/articles/what-accommodations-does-sixt-offer-for-customers-with-disabilities/","content":"SIXT is committed to providing accommodations for customers with disabilities. We offer adaptive driving devices at no additional charge, allow surrogate drivers for customers without a valid license, and provide ADA-accessible airport shuttles. For wheelchair lift-equipped vans, SIXT recommends a third-party provider.
Adaptive driving devices (no extra charge)
Hand controls (left or right)
Spinner knobs
Please contact the Special Request Desk at least 48 hours in advance to arrange adaptive devices at your pick-up location. Requests with shorter notice will be accommodated where possible.
Surrogate driver
Customers without a valid driver’s license may rent with SIXT when accompanied by a surrogate driver who holds a valid license
There is no additional charge for the surrogate driver, and they are not required to provide a credit card or meet financial requirements
Wheelchair lift-equipped vans
SIXT does not offer wheelchair lift-equipped vans for rental. As a courtesy, SIXT recommends Wheelchair Getaways (www.wheelchairgetaways.com | +1 866-224-1750), an unaffiliated third-party provider.
ADA-accessible airport shuttles
ADA-accessible shuttles are available at all airport locations that offer shuttle service.
Special Request Desk
Phone: +1 (888) 749-8227
Email: specialrequest-usa@sixt.com
SIXT accepts Relay calls for deaf and hard-of-hearing customers
With SIXT, your family can travel safely and stress-free: we fit your rental vehicle with high-quality, certified car seats, so you can pack lighter and arrive with peace of mind. Add the right seat to your online booking under \"Add-ons\".
Which seat for which child
Infant seat: for babies up to 15 months, height up to 32 in (81 cm) — rear-facing only
Toddler seat: for children aged 6 months to 4 years, height up to 49 in (124 cm)
Booster seat: for children aged 4 to 12 years, height 43-57 in (110-145 cm)
Good to know
All SIXT car seats are certified and meet applicable US safety standards
At many SIXT branches you also benefit from Priority Pickup for families, Welcome Packs and Kids Corners, so families can get off to a relaxed start
How to book the right seat
Select the right seat online under \"Add-ons\" when you book with SIXT.
Still need help? Find our contact options below.
"}]},"currentArticleIndex":2}}