{"url":"help-center/articles/loss-damage-waiver","pageId":"helpcenter_article_000001451_en","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/HelpCenterArticleTemplate/HelpCenterArticleTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["en-US","en"],"countryAlpha2":"US","countryAlpha3":"USA","defaultCurrency":"USD","domainCurrency":"USD","langAlpha2":"en","langAlpha3":"eng","formats":{"time":"hh:mm","decimalSeperator":".","date":"MM/DD/YYYY","nameDate":"MMM DD","measureOfLength":"mi","hour12Format":true,"isFirstDaySunday":true},"homePageUrl":"/","pageHyphenLocale":"en-US","pageLocale":"en_US","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"helpcenter_article_000001451_en","hydraTranslations":{"Back":"Back","CarouselControls":"Slide controls","CarouselNextSlide":"Next slide","CarouselPause":"Pause carousel","CarouselPlay":"Play carousel","CarouselPrevSlide":"Previous slide","Close":"Close","getCarouselIndicatorButton":"Go to slide {{_1_}} of {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"prod":"https://endpoint-sixt.cognigy.cloud/3761c008fd9cdc76560eac946fd6e42927a0dc1c5996ca516c0340df1fd68548","stage":"https://endpoint-sixt.cognigy.cloud/8e5428025b606e69e9f4168e86b88a257c21b6f487c4e5aecd7ea3e0016ae168"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/","corporateSignUpLink":"/business/","privacyLink":"/privacy/","tcLink":"/terms-conditions/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/manage-my-booking-info","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/help-center","registrationSource":"rent","fir":88,"servicesBasePath":"/services"},"rentsearch":{"funnelPageUrl":"/betafunnel/","helpCenterLink":"/help-center/","corporateLink":"https://corporate.sixt.com/"},"helpcenter":{"helpCenterSearchPageLink":"/help-center/search/","helpCenterHomeLink":"/help-center/","rentalInformationLink":"/rental-information/","tcLink":"/terms-conditions/","loyaltyLink":"/sixt-cards/","partnersLink":"/sixt-partners/","bookingType":"rent","useHelpCenterRedesign":false,"customerSupportPhone":"+18887498227","plusSupportPhone":"+18887498227","plusSupportEmail":"plus-usa@sixt.com","articleActions":[{"key":"FAQ.newBooking","displayValue":"New booking"}],"loggedInBookingsLink":"/account/#/bookings","loggedOutBookingsLink":"/account/#/manage-my-booking-info","newBookingLink":"/betafunnel/#/offerlist","articleId":"000001451_en","articleVersion":"6","predefinedMessages":[{"id":"1","value":"The article is hard to understand"},{"id":"2","value":"This isn't the information I needed"},{"id":"3","value":"I do not agree with this policy"}],"articleName":"What does Loss Damage Waiver (LDW) at SIXT?","sectionName":"Car Rental Protection","categoryName":"Making a booking"}},"enableStatsigSdk":true,"meta":{"title":"Loss Damage Waiver | SIXT rent a car","description":"Find out what a loss damage waiver is and what it covers during your rental.","entityIdRefs":[{"name":"locale","id":"en_US"}],"pageId":"helpcenter_article_000001451_en","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.com/help-center/articles/loss-damage-waiver/","splitTestVariation":"default","alternates":[{"url":"https://www.sixt.com/help-center/articles/loss-damage-waiver/","locale":"en_US"}],"abVariation":"","hasCanonicalUrl":false,"locale":"en_US","pageBuildId":"2026-05-07T13:51:31","pageVersion":"2da51ebeffdd0f10f3d3c38fa1002b3f991d40d4","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"rent-car","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Help","href":"/help-center/","shouldOpenInNewTab":false},{"text":"Rental information","href":"/pages/rental-information/","shouldOpenInNewTab":false},{"text":"SIXT for business","href":"https://www.sixt.com/business/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_SITEWIDE-FOOTER-RT_ALL_GT_ENG&utm_content=Textlink-BusinessCustomer&utm_term=b2b_ref","shouldOpenInNewTab":false},{"text":"SIXT partners","href":"/partners/","shouldOpenInNewTab":false},{"text":"SIXT Magazine","href":"https://www.sixt.com/magazine/","shouldOpenInNewTab":false},{"text":"Privacy","href":"/pages/privacy/","shouldOpenInNewTab":false},{"text":"Do not share or sell my personal information","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"Terms & conditions","href":"/pages/terms-conditions/","shouldOpenInNewTab":false},{"text":"Customers with disabilities","href":"https://www.sixt.com/help-center/articles/customer-disabilities/","shouldOpenInNewTab":false},{"text":"Cookie-Settings","href":"onclick:cookie_settings","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open global navigation menu","ariaLabelClose":"Close global navigation menu","links":[{"text":"Car rental","subtext":"","href":"/","isCurrent":true,"productLine":"rent-car"},{"text":"Locations","subtext":"Car rental locations","href":"/car-rental/","isCurrent":false,"productLine":"locations"},{"text":"Truck rental","subtext":"","href":"/truck-rental/","isCurrent":false,"productLine":"rent-truck"},{"text":"Share","subtext":"","href":"/share/?promo_name=rent_hp_referral_share&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"Chauffeur Service, Airport Transfer","href":"/ride/?utm_source=rent_hp_referral_ride&utm_medium=sixt_referral&utm_campaign=menu&promo_name=rent_hp_referral_ride&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"ride"},{"text":"SIXT+","subtext":"Car Subscription","href":"/plus/?promo_name=rent_hp_referral_plus&promo_creative=menu&promo_position=sixt.com","isCurrent":false,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://www.sixt.com/business/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_HOME-BURGER-RT_ALL_GT_ENG&utm_content=p100&utm_term=b2b_ref&promo_name=rent_hp_referral&promo_creative=men&promo_position=sixt.com","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"Our programs","links":[{"href":"/plus/?utm_medium=sixt.com&utm_source=rent_footer_hp_referral","text":"SIXT+ Car Subscription"},{"href":"/ride/?utm_source=rent_hp_referral_ride&utm_medium=sixt_referral&utm_campaign=footer&promo_name=rent_hp_referral_ride&promo_creative=footer&promo_position=sixt.com","text":"SIXT ride"},{"href":"https://www.sixt.com/rental-services/best-deals/","text":"Car rental deals"},{"href":"/sixt-one/","text":"SIXT ONE rewards program"},{"href":"/app/","text":"SIXT app"}]},{"heading":"SIXT for business","links":[{"href":"https://www.sixt.com/business/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_HOME-BOTTOM-RT_RAC_ST_ENG&utm_content=Textlink-RegisterMyBusiness&utm_term=b2b_ref#?page=b2b-modal&product_type=undefined","text":"Register my business"},{"href":"https://www.sixt.com/business/travel-agencies/","text":"Travel agencies"},{"href":"https://www.sixt.com/business/car-rental/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_HOME-BOTTOM-RT_ALL_GT_ENG&utm_content=Textlink-BusinessTravel&utm_term=b2b_ref","text":"Business car rental"},{"href":"https://www.sixt.com/business/fleet-solutions/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=US_US_btob_HOME-BOTTOM-RT_ALL_LT_ENG&utm_content=Textlink-LongTerm&utm_term=b2b_ref","text":"Business car alternatives"}]},{"heading":"About us","links":[{"href":"https://about.sixt.com/","text":"SIXT group"},{"href":"https://www.sixt.com/magazine/","text":"SIXT Magazine"},{"href":"https://about.sixt.com/en/newsroom/","text":"SIXT News"},{"href":"https://about.sixt.com/en/investor-relations/","text":"Investor Relations"},{"href":"https://www.sixt.jobs/us","text":"Careers"},{"href":"https://drying-little-tears.org/en/","text":"Regine Sixt Children’s Aid Foundation"}]}],"socialMedia":[{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"},{"href":"https://www.linkedin.com/company/sixt/?originalSubdomain=de","text":"linkedin","network":"linkedin"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/rent?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/rent?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}]},"alertBanner":{"text":"113 years of SIXT. 113 years of tradition.","url":null},"sixtLogo":"rent-car","appLinks":[{"href":"https://sixt.go.link/rent?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=article","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/rent?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=us&adj_adgroup=sixtrent&adj_creative=article&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}],"ibe":{"homePageUrl":"/","manageBookingUrl":"/account/#/manage-my-booking-info","truckHomePageUrl":"/truck-rental/","translations":{"Age":"Age","CampaignClaimDiscount":"Claim deal","DateCampaignInEligibilityHintTitle":"Save more by adjusting your dates","DateTimeAreaPickup":"Pickup date","DateTimeAreaReturn":"Return date","DifferentReturnLocation":"Different return location","ErrorChangeTime":"Change time","ErrorChangeDate":"Change date","LocationCampaignInEligibilityHintTitle":"Save more by adjusting your location","LocationDateCampaignInEligibilityHintTitle":"Small changes, big savings","LocationInputPlaceholder":"Airport, city or address","PickUp":"Pickup","Return":"Return","SearchCTA":"Search","SeeOffers":"See offers","SelectPickupDate":"Select pickup date","SelectStation":"Select location","SelectYourDates":"Select your dates","ShowCars":"Show cars","ShowTrucks":"Show trucks","PickUpAndReturn":"Pickup & return","IbeSearchReturnAtPickup":"Return at pickup","SelectReturnDate":"Select return date","SearchEngineShowStations":"Show stations","BaseCorporateRate":"Corporate rate","VirtualProfileCardAddCorporate":"Apply corporate rate","VirtualProfileCardAppliedCorporate":"Corporate rate:","PartnerDiscountDesc":"To apply the partner discount you need to keep the rate login. Otherwise you will be logged out and redirected to the homepage.","PartnerDiscountDismiss":"Dismiss discount and go to homepage","PartnerDiscountProceed":"Proceed with partner discount","PartnerDiscountTitle":"You will lose the partner discount if you dismiss the rate","PartnerDiscountAltTitle":"Can't combine partner discount with corporate rates","TruckSearchInformationMessage":" ","CarSearchInformationMessage":" ","SelectedDateTimeUnavailabilityMessage":"Your selected date/time is not available at this location. Select new date/time or location.","Cars":"Cars","Trucks":"Trucks","ModifiedStationDateTimeMessage":"Date/time fields have been reset. Please select new dates/times.","PickupStationErrorMessage":"Please select a pickup location","ReturnStationErrorMessage":"Please select a return location","PickupDateErrorMessage":"Please select a pickup date","ReturnDateErrorMessage":"Please select a return date","SelectPickup":"Search cars","MaximumSearchInputCharacter":"Maximum length of the input cannot exceed 200 characters","MinimumSearchInputCharacter":"Please enter at least 3 characters to see suggestions","SearchManageBookingsCTA":"View / edit my booking","SixtplusOfferListAlwaysIncludedTitleHighlighted":"Subscription","RideLabel":"Airport transfer"}},"helpCenterTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","FaqSectionHeadline":"Help with other mobility services","HelpCenterSubline":"Get help with your bookings, picking up of vehicle, emergencies and more.","FeaturedArticles":"Featured articles","LearnMore":"Learn more","Breadcrumb":"Breadcrumb","PageLabelHome":"SIXT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Search results","HelpCenterSearchPageTitle":"Sixt Search | SIXT rent a car","HelpCenterSearchPageDescription":"Sixt Search | SIXT rent a car","BrowseByTopic":"Browse by topic","BrowseAllArticlesPageTitle":"Browse all articles","BrowseAllArticlesPageDescription":"Browse all help center articles by category"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Breadcrumb","breadcrumbs":[{"text":"SIXT","href":"/"},{"text":"Help Center","href":"/help-center/"},{"text":"Making a booking","href":"/help-center/categories/booking/"},{"text":"Car Rental Protection","href":"/help-center/sections/protection/"},{"text":"What does Loss Damage Waiver (LDW) at SIXT?","href":"/404/"}]},"navigationTree":{"categories":[{"id":"C-000","selectedIndex":1,"heading":{"text":"Making a booking","href":"/help-center/categories/booking/"},"sections":[{"text":"Questions before booking","href":"/help-center/sections/before-booking/"},{"text":"Car Rental Protection","href":"/help-center/sections/protection/"},{"text":"Extras & add-ons for your SIXT car rental","href":"/help-center/sections/add-ons/"},{"text":"Booking & changes","href":"/help-center/sections/booking-and-changes/"},{"text":"Payment methods, deposits & approvals","href":"/help-center/sections/payment/"}]},{"id":"C-001","selectedIndex":null,"heading":{"text":"Picking up your rental car","href":"/help-center/categories/pickups/"},"sections":[{"text":"Pick-up requirements","href":"/help-center/sections/pick-up-requirements/"},{"text":"Things to know","href":"/help-center/sections/things-to-know/"}]},{"id":"C-002","selectedIndex":null,"heading":{"text":"During your SIXT rental","href":"/help-center/categories/during-rentalus/"},"sections":[{"text":"Rules during rental","href":"/help-center/sections/rules/"},{"text":"Driving across borders","href":"/help-center/sections/driving-across-borders/"}]},{"id":"C-004","selectedIndex":null,"heading":{"text":"Returning a vehicle","href":"/help-center/categories/returns/"},"sections":[{"text":"Documentation after Return","href":"/help-center/sections/documentation-after-return-com/"},{"text":"Vehicle check","href":"/help-center/sections/vehicle-check/"},{"text":"Changes upon return","href":"/help-center/sections/changes-upon-return/"},{"text":"Reminder","href":"/help-center/sections/reminder/"}]},{"id":"C-005","selectedIndex":null,"heading":{"text":"Post return","href":"/help-center/categories/post-return/"},"sections":[{"text":"Lost & Found","href":"/help-center/sections/lost-and-found/"},{"text":"Billing","href":"/help-center/sections/billing/"}]},{"id":"C-006","selectedIndex":null,"heading":{"text":"SIXT Rewards program","href":"/help-center/categories/rewards-program/"},"sections":[{"text":"Partner programs","href":"/help-center/sections/partners/"},{"text":"Rewards program","href":"/help-center/sections/rewards-program/"}]},{"id":"C-417","selectedIndex":null,"heading":{"text":"Roadside Assistance","href":"/help-center/categories/roadside-assistance-com/"},"sections":[{"text":"During emergencies","href":"/help-center/sections/emergencies/"}]},{"id":"C-418","selectedIndex":null,"heading":{"text":"Our fleet","href":"/help-center/categories/our-fleet-com/"},"sections":[{"text":"Our fleet","href":"/help-center/sections/our-fleet-us/"}]},{"id":"C-419","selectedIndex":null,"heading":{"text":"Account & profile","href":"/help-center/categories/account-profile-com/"},"sections":[{"text":"Manage account","href":"/help-center/sections/manage-account-com/"},{"text":"Account","href":"/help-center/sections/account-com/"}]},{"id":"C-205","selectedIndex":null,"heading":{"text":"Customers with Disabilities","href":"/help-center/categories/disabilities/"},"sections":[{"text":"Questions before booking: Renting a Car with Special Requirements","href":"/help-center/sections/booking-special-requirements/"},{"text":"Accommodations for Customers with Disabilities","href":"/help-center/sections/customer-disabilities/"}]},{"id":"C-122","selectedIndex":null,"heading":{"text":"Electric cars FAQ's","href":"/help-center/categories/electric-cars-faqs/"},"sections":[{"text":"Tesla rental FAQs","href":"/help-center/sections/tesla-rental-faqs/"}]},{"id":"C-134","selectedIndex":null,"heading":{"text":"SIXT Charge","href":"/help-center/categories/sixt-charge/"},"sections":[{"text":"SIXT Charge FAQ","href":"/help-center/sections/sixt-charge-faq/"}]},{"id":"C-120","selectedIndex":null,"heading":{"text":"Service & Help","href":"/help-center/categories/service-help-us/"},"sections":[{"text":"Service and help","href":"/help-center/sections/service-and-help/"}]}],"selectedIndex":0},"articleTitle":"What does Loss Damage Waiver (LDW) at SIXT?","content":"<div><span>The Loss Damage Waiver (LDW) reduces your financial responsibility for damage to or theft of the rental vehicle. In Great Britain, LDW is mandatory, except for customers from the US or Canada who are covered through their own credit card insurance.</span></div>\n<div> </div>\n<div><span>Under the Damage Protection Programme, you are only responsible for the actual damage and reasonable administration fees related to handling the claim.</span></div>\n<div> </div>\n<div><span>Each time the vehicle or a replacement vehicle is damaged, or if a replacement vehicle is lost or stolen, you may be required to pay up to the damage excess amount.</span></div>\n<div> </div>\n<div><span>If the damage is caused by a third party, SIXT will attempt to recover the repair costs from the responsible party. If successful, all or part of your damage deposit may be refunded.</span></div>\n<div> </div>\n<div><strong>What does the protection cover?</strong></div>\n<div>Collision Damage Waiver (CDW): <span>Covers damage you cause to the rental vehicle.</span></div>\n<div>Theft Protection:<span> Protects you in case the vehicle is stolen.</span></div>\n<div> </div>\n<div><strong>Important: </strong><span>Damage caused by gross negligence is not covered.</span></div>\n<div> </div>\n<div><strong>Examples of gross negligence:</strong></div>\n<div> </div>\n<ul><li><span>Driving under the influence of alcohol</span></li><li><span>Leaving the vehicle unlocked and it gets stolen</span></li><li><span>Driving into prohibited countries</span></li><li><span>Driving by a person not listed on the rental agreement</span></li></ul>\n<div> </div>\n<div><strong>Excess and Options</strong></div>\n<div> </div>\n<ul><li><span>The excess amount depends on the vehicle type – higher-class vehicles usually have a higher excess.</span></li><li><span>The maximum excess per claim is displayed during booking.</span></li><li><span>You can reduce the excess to a minimum, either online or at the counter before your rental begins.</span></li></ul>\n<div> </div>\n<div><strong>Note:</strong><span> Please refer to the General Terms and Conditions (GTC/AGB) for all applicable rules.</span></div>"}}