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Help","href":"/help-center/categories/Service-Help-us/"},"sections":[{"text":"Service and help","href":"/help-center/sections/service-and-help/"}]}],"selectedIndex":1},"articleTitle":"Vehicle pickup","content":"<h3>Where can I find directions to my pick-up branch?</h3>\n<p>You can get directions to your pick-up branch in your reservation confirmation email or by searching for the branch <a href=\"https://www.sixt.com/car-rental/usa/\" target=\"_blank\">here</a> .</p>\n<h3><br>What identification (ID) or other documents do I need for vehicle pick-up?</h3>\n<ul><li>All drivers need a valid driver&#39;s license. If your driver&#39;s license uses a non-Roman alphabet (Arabic, Chinese, Cyrillic, etc.), it must be accompanied by an international driving permit. Any driver&#39;s license originating from countries not part of the international driving permit treaty must also be accompanied by an official translation.</li><li>Renters from outside the United States must also provide a valid government-issued form of ID like a passport.</li><li>For local renters using a debit card at non-airport (downtown) locations, <b>two</b> current (not expired or overdue) utility or cable bills, a lease agreement, or credit card statement from the pick-up state that matches the name and address on the driver&#39;s license of the renter (digital copies are accepted if the source is the official page, e.g., Florida Power &amp; Light website) must be presented.</li></ul>\n<p><b>Note:</b> The driver&#39;s license must be legible, in good condition, and valid for the entire rental period.<br>In the U.S., temporary licenses are only accepted when presented alongside the original expired or voided driver&#39;s license. Temporary licenses are not accepted in Canada. Digital licenses, photocopies and Learner&#39;s Permits are not accepted. Driver&#39;s licenses that restrict the driver to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus are not accepted.</p>\n<h3><br>Should I inspect a vehicle for damage before leaving?</h3>\n<p>All SIXT vehicles are inspected by our trained agents upon return. Before leaving the facility, you can inspect the vehicle for damage and notify one of our agents if you see something that is not noted on your rental agreement.<br> </p>"}}