When you rent a car from SIXT, one of the things you will consider is what protection options to choose. In most cases, protection is not included in the rental price in the US. Maybe you’re wondering the difference between the types of protection offered or what is covered or would like to know how to deal with vehicle damages. In the unfotunate case that the rental car is damaged, visit our FAQ page on commercial claims.

Is coverage included in my rental booking?

Unless stated on the rental, coverage is not included.

Can I purchase insurance when I rent?

Sixt offers many optional products that will provide benefits for different types of situations you might encounter.  It is not required to purchase our optional products to rent a car.  Details can be found in the rental agreement terms and conditions that are provided when you rent.

What is the Premium Protection Plan?

Premium Protection Plan is a package with a discounted cost which eliminates the financial responsibiltiy for damage to the rental car, includes primary $1M liability coverage, covers you, your passengers for accidental death and medical expenses and roadside assistance. It is the ultimate peace of mind for your rental. Individual products for this package include, Loss Damage Waiver, Supplemental Liabilty Insurance, Personal Accident Insurance and Roadside Assitance Protection.

What is Loss Damage Waiver (LDW)?

The Loss Damage Waiver eliminates responsibility for the rental vehicle with a $0 financial responsibility for damage or loss, provided the vehicle is used in accordance with the terms and conditions in the rental agreement. Loss Damage Waiver may duplicate all or part of other coverage already available to you and it is not required to rent a vehicle. If the Loss Damage Waiver is not accepted, the renter will be held responsible for up to the full value of the vehicle.

Does the Loss Damage Waiver cover glass and tires?

Loss Damage Waiver (LDW) does cover damage to glass and damage to tires if the car is in an accident or collision. Certain exclusions apply.  Please see our Terms and Conditions for further details.

What is Supplemental Liability Insurance (SLI)?

Supplemental Liability Insurance is an optional product which provides the renter and authorized additional drivers with $1 million for third-party liability protection for bodily injury and/or property damage sustained as the result of an accident while operating the rental vehicle.This coverage may duplicate other coverage you may already have, but would be primary to your personal automobile liability insurance. The purchase of this insurance is not required to rent a vehicle.

What is the Personal Accident Insurance (PAI) option?

Personal Accident Insurance provides the renter and passengers with accidental death and medical benefits during the rental. Benefits are supplemental to any medical benefits the customer may already have and there are some exclusions.The purchase of this insurance is not required to rent a vehicle.

What is Roadside Assistance Protection?

Roadside Assistance Protection is optional and will provide assistance at no added cost for the following non-covered roadside emergencies such as replacement of lost keys or key fobs, key lockout service, flat tire service, jumpstarts and empty fuel tank issues. All Roadside Assistance can be contacted at our main US phone number 888-SIXTCAR (749 8227).

What if I am under 25 years of age, do I have to pay an extra fee to rent a car?

Certain car types are not allowed to be driven by any renter or additional driver under the age of 25.  If you rent a car which we allow renters 21-24 to drive (18 for New York locations) then you are required to pay an Age Excess Fee for being a young driver. This fee can range from $19.99 - $34.99 per day depending upon the reservation and car type.  Check the booking to identify the surcharge for the location and dates you are requesting.

What about second or additional drivers, are they covered?

All additional drivers need to be added to the Rental Agreement (RA) to ensure they are not in violation of the rental agreement terms and conditions. They must qualify with the age requirements to drive the vehicle type rented and will benefit from any optional products and benefits purchased at Sixt as long as there are no violations to the rental agreement. A charge per day for every additional driver would be applicable where allowed by law. The prices for additional driver vary per state and length of rental, so check the booking to identify the charge for the location and dates you are requesting. There is no charge for additional drivers in California but it should be listed on the rental agreement to be authorized to drive.

What happens if the vehicle is damaged during my rental period?

If a new damage is discovered on the vehicle, it will be noted when the vehicle is returned. Our Claims Department will investigate the damage claim and you will be charged the applicable cost of repair unless you purchased the Loss Damage Waiver and complied with the rental terms and conditions.

When will I be charged the cost of repair for damage to a vehicle?

Our Claims Department will contact you as soon as they can to advise you of the details.

Can I use my own auto insurance for the rental car?

Yes, it is permitted to use your personal auto coverage for a rental vehicle.  Each policy is different, and it is best to contact your carrier to ensure you are covered for the type of vehicle you are renting.  It is also important that you consider what the cost would be out of pocket if you had damage and had to file a claim with your personal insurance. Your insurance carrier may be requested at time of rental.

What is loss of use?

Loss of use is a fee that occurs when damage to a rental car prevents Sixt from being able to rent out the car while repairs are being made.

Can I use my credit card coverage for damages to the rental car?

Credit card auto rental coverage provided by various credit cards may provide some level of damage protection for the rental car. Many credit cards provide secondary coverage which will require you first to file a claim with your personal auto insurance. Also, credit card coverage may have limitations on the types of cars they could cover or the length of rental. Please be sure to consider all the specific details if you want to rely on a product that is not offered by our company.

What if I buy car rental coverage when I book through another party like Expedia?

Purchasing car rental damage coverage through a third party booking site may provide some level of coverage for damage to a rental car. Many policies through other sources may not have $0 financial responsibility and may not be primary to your personal auto insurance. Please be sure to consider all the specific details if you want to rely on a product that is not offered by our company.