I had a good experience renting a car from this location during my recent trip to CDMX. Everything went smoothly and Ily was very helpful throughout the process. When I needed to book again the following week, she let me know about road closures due to a marathon, recommended I make a reservation with the airport location to avoid any issues, and verified that my 3rd party reservation was correctly registered in their system the day after. She also shared helpful advice for our visit to Teotihuacan. Like other reviewers mentioned, the deposit with Sixt is quite steep (around $3,000 CAD for a basic economy car, and even higher at the airport location), but it was refunded both times without any issues. I’ll definitely book here again in the future. Thanks Ily!