The staff is friendly and helpful and works in its capabilities. I am general disappointed in SIXT Carhire. I choose Sixt based on their Commercial and the lovely carrot they have in the parking house saying the competition has not such good cars. I booked a Mercedes CLA when arrived I was presented with either an Ford SMAX a Peugoet Partner. They are both not small sportive limousines. When I asked for similar if got told nothing in stock. Every other car would be surcharge. So I had to settle for a Golf, with a very small engine and lack of power. Checking afterwords if I would have stuck with my previous Car rental of choice I could have got an Volkswagen Golf for €200 less on a 11 day rental and due to my status would propeller received a free upgrade to more more fancier or bigger car. Therefore I really have to rethink if I will continue with Sixt. This experience is disappointing so far therefore 3 Stars.