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The smash repairers made quite a few errors in organising a rental and gave me the wrong details. The SIXT team was lovely in helping me navigate these issues. Staff were always friendly and attentive. The SUV I rented drove well, was very clean and was in great condition. I had interactions with multiple team members at both Truganina and Hoppers crossing - all of which were extremely positive."},{"name":"Jan V.","ratingNumeral":5,"ratingFormatted":"5.0","reviewText":"Absolutely amazing service! Not just what you expect from a car rental company but they go above and beyond the usual customer service. Ali is not only extremely professional and friendly but he went out of his way to make sure that I had to make a huge detour to sort something out which was clearly my fault! Thank you so much for saving me half a day of running around!\n10/10 would nominate for best car rental employee in Australia"},{"name":"Veronica U.","ratingNumeral":5,"ratingFormatted":"5.0","reviewText":"A great car rental, very helpful staff and well-maintained car."}],"labelLess":"Read less","labelMore":"Read more","buttonLabelMore":"See all reviews","buttonLabelLess":"See fewer reviews"},"ratingsData":{"title":"Customer reviews & feedback","ratingNumeral":4.7829037,"ratingFormatted":"4.8","ratingHint":"from our Customer Excitement Score survey*","scoresHeader":"What our customers are saying","ratingDescription":"Based on 644 reviews","secondaryScores":[{"value":"4.9","text":"Vehicle handover"},{"value":"4.8","text":"The way to SIXT"},{"value":"4.8","text":"Vehicle return"}]},"shouldShowReviewsFootNote":true,"shouldMountFleetSliderApp":true,"branchName":"Truganina","regionName":"Melbourne","branchTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","SeeAllReviews":"See all reviews","SeeLessReviews":"See fewer reviews","CustomerReviews":"Customer reviews & feedback","BranchDetailsAddress":"Address","BranchDetailsMoreInformation":"More information","BranchDetailsAdditionalInformation":"Additional Information","BranchDetailsCoordinates":" Directions","OpeningHoursViewOpeningHours":"Business hours","BranchDetailsHeading":"Directions to Truganina station","BranchDetailsOohHeadline":"Out of hours","BranchDetailsOohPickup":"Out of hours pickup","BranchDetailsOohReturn":"Out of hours return","StationDetailsPickUp24h":"24h Pick Up","StationDetailsReturn24h":"24h Return","BranchOutOfHoursShowDetails":"Out-Of-Hours Conditions","BranchDetailsOohDescription":"Do you want to return your vehicle outside of opening hours?","MapConsentScreenDescription":"By clicking on \"Show Maps\", you consent to the use of Google Maps and the associated transfer of your personal data to Google LLC. 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Schembri Drive runs off Robinsons Road, on the opposite side from the Ampol Service Station."},{"type":"LocationDirection","title":"By car","text":"If travelling by car, head down Robinsons Road and you will find Schembri Drive to the West. We are then located 230m on the left hand side of Schembri Drive."},{"type":"LocationDirection","title":"With public transport","text":"If travelling by public transport from the North or the South, bus routes 400 & 417 both have stops approximately 1km North & South of SIXT Truganina along Robinsons Road."},{"type":"LocationDirection","title":"SIXT Parking","text":"Your SIXT rental car will be parked inside the SIXT location in our car parking area out the front of the office."}],"rawCoordinates":{"latitude":-37.80294418334961,"longitude":144.74891662597656},"language":"en"},"outsideOpeningHoursInformation":[],"reviewFootNoteText":"*Our Customer Excitement Score is based on a survey sent to all customers who booked at Truganina. 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